PROBLEM

CAUSE

ACTION

 

 

 

The printout differs from the screen display.

 

 

 

 

Printout of completely

Incorrect print setup for

Reselect print setup for

different characters or

the user application.

the applications

symbols.

 

according to priority.

 

 

 

 

The application control

Initialise the printer.

 

codes for the previous

 

 

print operation are still

 

 

enabled.

 

 

 

 

 

The input application

Print in hex dump mode

 

control signal is not

and verify the data

 

correct.

content. Make

 

 

corrections in the

 

 

application.

 

 

 

 

The interface cable is

Reconnect the cable

 

not properly connected.

correctly.

 

 

 

Too high or too low TOF

The TOF is not correctly

Initialise the printer.

(where printing starts).

selected.

 

Select correct TOF for

 

 

 

 

cut sheet and

 

 

continuous forms.

 

 

 

 

 

Select the first-line print

 

 

position and adjust the

 

 

paper top position.

 

 

 

 

 

Reselect the margin

 

 

correctly in the

 

 

application.

 

 

 

Too large or small left

The left or right margin

Incorrect positions of

and/or right margins.

is not correctly

the Paper Guide or Pin

 

selected.

Tractors. Select and

 

 

adjust the position

 

 

again depending on the

 

 

paper type.

 

 

 

 

 

Reselect the left and

 

 

right margins correctly

 

 

in the application.

 

 

 

When continuous forms

The paper length

Match the paper length

are used, the content of

selected in the

selected in the

a single form is printed

application does not

application with the

on two forms.

match the physical

physical paper length in

 

paper length.

use.

 

 

 

Troubleshooting > 50