PROBLEM

CAUSE

ACTION

 

 

 

The platen rotates

Sheets are not loaded

Load sheets to the end.

without paper feed, or

to the end.

 

continuous forms

 

 

 

 

instead of cut sheets

The printer is in the

Eject the continuous

are fed.

continuous forms mode.

forms and select cut

 

 

sheet mode for the

 

 

printer.

 

 

 

Paper distortion.

Sheets are not loaded

Load sheets to the end.

 

to the end, or they are

 

 

not inserted straight.

 

 

 

 

 

Paper with wrinkles,

Change paper.

 

folds or other defects.

 

 

 

 

 

Paper not specified for

Use paper types

 

the printer.

specified for the printer.

 

 

 

Unable to eject.

The FF/LOAD button is

Press the PARK button.

 

pressed.

 

 

 

 

Improper continuous forms feed.

 

 

 

 

No line feed, and no

Paper is off the Pin

Reload paper correctly.

paper feed.

Tractors.

 

 

 

 

 

The adjust lever

Set the adjust lever to

 

position does not match

the correct position.

 

the paper type.

 

 

 

 

Paper distortion or jam.

Forms are loaded with

Load forms with their

 

their left holes out of

left holes in line with

 

line with the right ones.

the right ones.

 

 

 

 

Inadequate distance

Relocate the Pin

 

between the left and

Tractors to tighten the

 

right Pin Tractors,

paper.

 

making for loose paper.

 

 

 

 

 

Skew paper feeding.

Move the paper to make

 

 

it straight.

 

 

 

 

Paper movement is

Remove the blockage.

 

blocked.

 

 

 

 

 

Paper source is too far

Move the paper source

 

from the printer.

nearer to the printer.

 

 

 

 

Paper not specified for

Use paper types

 

the printer.

specified for this

 

 

printer.

 

 

 

Several blank lines

Skip over perforation

Cancel the skip over

appear in the printout.

spacing is selected.

perforation spacing.

 

 

 

Troubleshooting > 52