PROBLEM | CAUSE | ACTION |
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The platen rotates | Sheets are not loaded | Load sheets to the end. |
without paper feed, or | to the end. |
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continuous forms |
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instead of cut sheets | The printer is in the | Eject the continuous |
are fed. | continuous forms mode. | forms and select cut |
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| sheet mode for the |
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| printer. |
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Paper distortion. | Sheets are not loaded | Load sheets to the end. |
| to the end, or they are |
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| not inserted straight. |
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| Paper with wrinkles, | Change paper. |
| folds or other defects. |
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| Paper not specified for | Use paper types |
| the printer. | specified for the printer. |
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Unable to eject. | The FF/LOAD button is | Press the PARK button. |
| pressed. |
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Improper continuous forms feed. |
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No line feed, and no | Paper is off the Pin | Reload paper correctly. |
paper feed. | Tractors. |
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| The adjust lever | Set the adjust lever to |
| position does not match | the correct position. |
| the paper type. |
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Paper distortion or jam. | Forms are loaded with | Load forms with their |
| their left holes out of | left holes in line with |
| line with the right ones. | the right ones. |
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| Inadequate distance | Relocate the Pin |
| between the left and | Tractors to tighten the |
| right Pin Tractors, | paper. |
| making for loose paper. |
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| Skew paper feeding. | Move the paper to make |
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| it straight. |
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| Paper movement is | Remove the blockage. |
| blocked. |
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| Paper source is too far | Move the paper source |
| from the printer. | nearer to the printer. |
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| Paper not specified for | Use paper types |
| the printer. | specified for this |
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| printer. |
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Several blank lines | Skip over perforation | Cancel the skip over |
appear in the printout. | spacing is selected. | perforation spacing. |
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Troubleshooting > 52