Onkyo TX-SR502 Troubleshooting-Continued, The surround back speak, The sound is too bright or

TX-SR502_En.book Page 57 Tuesday, February 17, 2004 12:14 PM

Troubleshooting—Continued

Audio

Video

Remote controller

Symptom	Possible cause		Remedy
	The level of the surround back speaker is set		Check the volume of the surround back
	at minimum.		speaker (page 49).
	The Surround Back setting is set to None in		Check the Surround Back setting in the
The surround back speak-	the Speaker Configuration.		Speaker Configuration (page 32).
	The selected listening mode doesn’t use the		Select another listening mode. See page 42
ers produce no sound?
	surround back speakers.		for information on listening modes.
	Surround speaker output depends on the		If you’re playing a Dolby Digital EX or
	source material, and some material may not		DTS-ES source, make sure that the Dolby
	use the surround speakers much.		Digital/DTS setting is set to On (page 44).
A low-frequency noise or	The audio connecting cables at the rear of		Untangle the audio cables and position them
	the TX-SR502/TX-SR502E are too close to
hum can be heard?			as far away as possible from the power cord.
	the power cord.
The sound is too bright or
harsh and the high range is	The treble is set too high.		Adjust the treble (page 38).
not clear?
	The Subwoofer setting is set to No in the		Check the Subwoofer setting in the Speaker
	Speaker Configuration.		Configuration (page 32).
The subwoofer is not work-	The volume of the subwoofer is set at mini-		Check the volume of the subwoofer
ing or is very quiet?	mum.		(page 49, 35).
	Speaker set A is turned off. The subwoofer
	output does not work while only speaker set		Turn on speaker set A.
	B is on.
			When this mode is selected, the display and
	The Pure Audio listening mode is selected.		the internal video circuits are all turned off
			and no video signals are output.
			Select the correct input on the TV (i.e., the
	The TV’s input selector is set incorrectly.		input to which the TX-SR502/TX-SR502E is
There’s no picture on the			connected).
			The TX-SR502/TX-SR502E doesn’t convert
TV?
			between video formats. It works as a video
			signal switcher. Composite video input sig-
	The video input and output are different for-		nals are output only by composite video out-
	mats.		puts. S-Video input signals are output only
			by S-Video outputs. And component video
			input signals are output only by component
			video outputs.
	The wrong remote controller mode is		Select the correct mode (page 10).
The buttons on the	selected.
TX-SR502/TX-SR502E work	The batteries are installed incorrectly.		Check the batteries and correct as necessary
OK but those on the remote			(page 9).
controller don’t?
	You’re not pointing the remote controller at		Point the remote controller at the TX-SR502/
	the TX-SR502/TX-SR502E’s remote sensor.		TX-SR502E’s remote sensor (page 9).
	You’ve connected a MiniDisc recorder or		Press and hold the [TAPE] input selector
	CD recorder to the TX-SR502/TX-SR502E
			button until MD or CDR, as appropriate,
	but haven’t changed the TAPE/MD/CDR
			appears on the display.
	display.
			If more than one code is listed, try each one
	The wrong remote control code has been		(page 50).
			With some AV components, certain buttons
	entered.
			may not work as expected and some may not
Can’t use the remote con-			work at all.
troller with other AV com-
			To control a component connected via				,
ponents?	You’re pointing the remote controller at the		point the remote controller at the TX-SR502/
			TX-SR502E. To control a component that’s
	wrong AV component.
			not connected via		, point the remote con-
			troller at that component (page 50)
			To use	, you must make an		connection
	You’ve made an	connection but not an	and an analog audio connection (RCA)
			between the component and TX-SR502/
	analog audio connection (RCA).
			TX-SR502E, even if they are connected dig-
			itally (page 30).

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