Troubleshooting
| Problem | Cause/Solution | A |
| Camera cannot focus. | • The intended subject is one with which | 27 |
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| autofocus does not perform well. |
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| • Select Auto for AF assist in set up menu. | 128 |
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| • Focus error. Turn camera off and then on | 22 |
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| again. |
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| Pictures are blurred. | • Use flash. | 30 |
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| • Increase the ISO sensitivity value. | 104 |
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| • Enable vibration reduction or motion | 126, |
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| detection. | 127 |
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| • Use BSS. | 103 |
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| • Use tripod and | 32 |
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| Bright specks appear in | Flash is reflecting off particles in air. Turn flash | 31 |
| pictures taken with flash. | off. |
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| Streaks of light or partial | Smear occurs when extremely bright light | 151 |
| discoloration are visible in the | strikes the image sensor. When shooting with |
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| monitor. | Continuous set to |
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| recording movies, avoiding bright objects, such |
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| as the sun, reflections of the sun, and electric |
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| lights is recommended. |
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| Flash does not fire. | • Flash is off. | 30 |
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| • Some scene modes with which the flash does | |
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| not function is selected. |
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| • On is selected for Blink proof in smart | 51 |
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| portrait menu. |
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| • Dmode is selected. | 81 |
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| • Another function that restricts flash is | 110 |
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| enabled. |
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Technical | Optical zoom cannot be used. | Optical zoom cannot be used while recording | 81 |
| movies. |
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| Digital zoom cannot be used. | Digital zoom is set to Off in the setup menu. | 128 |
Notes |
| Digital zoom is not available in the following | 37, 38 |
| • When Scene auto selector, Portrait, or | ||
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| situations. |
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| Night portrait is selected for scene mode. |
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| • When shooting in smart portrait mode. | 49 |
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| • When shooting in subject tracking mode. | 52 |
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| • Just before recording a movie (up to 2× can | 81 |
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| be applied while recording movies). |
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| • When Continuous is set to | 103 |
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| Image mode not available. | Another function that restricts the Image mode | 110 |
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| option is enabled. |
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158