Panasonic BB-GT1500, BB-GT1540 Troubleshooting, General use Problem Cause/solution

Useful Information

Troubleshooting

General use

Problem	Cause/solution
The unit does not work.	L Make sure the battery is installed correctly
	and fully charged (page 18, 20).
	L Check the connections (page 17).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the
	base unit. Register the handset (page 75).
lI cannot hear a dial tone	L Confirm the Ethernet cable is properly
for the IP line.	connected (page 17).
	L You have not agreed to the Terms of Use for
	the Aservices. To use the AIP line, you
	need to agree to it using the handset (page
	18).
	L Check the base unit’s IP address using the
	handset: {MENU} i{#}{5}{0}{1}
	If necessary, change the base unit’s static IP
	address (page 29).
	L Check your network devices’ (router, modem,
	etc.) connections. If the connections are made
	properly but the problem persists, check your
	network devices’ (router, modem, etc.)
	settings.
	L Many installation issues can be resolved by
	resetting all the equipment. First, shut down
	your modem, router, base unit, and computer.
	Then turn the devices back on one at a time in
	this order: modem, router, base unit,
	computer.
	L If you cannot access Internet Web pages
	using your computer, check to see if your
	Internet service provider is having connection
	issues in your area.
	L For more troubleshooting help, visit
	www.joip.com or contact the Aservice
	provider.

80For product assistance, visit www.panasonic.com/help

For Aassistance, visit www.joip.com