Status indicator Problem Cause/solution | Panasonic BB-GT1500

Useful Information

STATUS indicator

Problem	Cause/solution
The STATUS indicator	L An IP address may not have been acquired or
continues flashing in amber.	the static IP address is not appropriate. Check
	the base unit’s IP address using the handset:
	{MENU} i{#}{5}{0}{1}
	– If necessary, change the base unit’s static
	IP address (page 29).
	– If an IP address was not acquired, check
	your network devices’ (router, modem, etc.)
	connections. If the connections are made
	properly but the problem persists, check
	your network devices’ (router, modem, etc.)
	settings.
	L Many installation issues can be resolved by
	resetting all the equipment. First, shut down
	your modem, router, base unit, and computer.
	Then turn the devices back on one at a time in
	this order: modem, router, base unit,
	computer.
	L If you cannot access Internet Web pages
	using your computer, check to see if your
	Internet service provider is having connection
	issues in your area.
	L For more troubleshooting help, visit
	www.joip.com or contact the Aservice
	provider.
The STATUS indicator flashes	L Unplug the base unit’s AC adaptor to reset the
in amber rapidly although the	unit, then reconnect the AC adaptor. If the
IP address was acquired.	STATUS indicator is still flashing in amber
	rapidly, there may be a problem with the base
	unit hardware. Contact Panasonic service
	personnel.
The STATUS indicator lights in	L The base unit’s IP address may conflict with
amber although the Ethernet	the IP addresses of other devices on your
cable is connected properly.	local network. Check the base unit’s static IP
	address using the handset: {MENU} i
	{#}{5}{0}{1}, then check the IP addresses
	of the other devices on your local network. If
	necessary, change the base unit’s static IP
	address (page 29).

82For product assistance, visit www.panasonic.com/help

For Aassistance, visit www.joip.com

Image 82

Panasonic BB-GT1500, BB-GT1540 operating instructions Status indicator Problem Cause/solution

Contents

BB-GT1540 Operating InstructionsGlobal VoIP Telephone Intercom Features Caller ID ServiceVoice Mail Service Service Thank you for purchasing a Panasonic Globarange phone Notable feature differences between modelsProduct information Model no Answering Intercom Make/answer calls System How the Globarange phone works Public Switched Telephone NetworkWhat is A/Anumber? Pstn Trademarks System requirements Feature highlightsDescription Included accessories Accessory informationAccessory item Order number Quantity Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support information Example Ringer ID Symbols used in these operating instructionsSymbol Meaning Example V/ Off Important safety instructions Battery InstallationMedical Environment For best performanceBase unit location/avoiding noise Routine care Security caution BB-GT1500 IP ResetControls Base unit Handset LOCATOR*1 BB-GT1540 Redial Pause Controls HandsetOFF Hold Intercom TEL LAN Charge the battery Install the batteryAgree to the ATerms of Use Check for Internet access For DSL service users k Joip#1001060429 Battery level Icon Battery chargeBattery charge Panasonic battery performance Operation Operating time Battery replacement Status indicator Understanding the indicators on the base unitTEL indicator/IP indicator Status Meaning Network devices’ router, modem, etc. settings Status Meaning Color OFF Base unit display items DisplaysHandset display items Joip Handset menu iconsPhonebook Setting the unit before Use Configuring the Internet connection settings IP/TEL line selection Subnet DefaultAddress Mask Confirming your Anumbers N OFF Making calls Using the handset NRedial Answering calls Useful features during a callHold button N Mute button N For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Flash button N Call share N Using the other line, conference call NCall privacy N Adjusting the speaker volume Using the base unit fRedialing the last number dialed Mute button f Hold button fFlash button f Call share f Using the other line, conference call fHold Making internet calls using your cellular phone Set Ringer ID Handset phonebookAdding items to the handset phonebook Select Ringer ID Finding and calling a handset phonebook itemEditing items in the handset phonebook No Light Copying handset phonebook items Erasing items in the handset phonebookChain dial Erase all items Calling someone with the speed dialer Base unit speed dialerAdding phone numbers to the speed dialer Program Using Caller ID service KLong distance The caller called you long distance Viewing the caller list and calling back N Caller listRinger ID/Light-up ID N Editing a caller’s phone number before calling back Erasing a selected item CID Storing caller information into the handset phonebook NErasing caller information N Select iOFF Erasing all items CID Programmable settings Programming by scrolling through the display menus N Main menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N IP Tone TEL Tone Ringer VolumeColor2 Color3 Multicolor Ringer tone Web site*6 Set line mode*1 *2 Time adjustment*1 *3IP settings*1 Caller Adjusting the handset ringer tone N Off Alarm NChanging the handset name N Once Cancel Setting the flash time kNAdjusting the base unit ringer volume BB-GT1540 f Updating the base unit software N Setting the base unit ringer tone BB-GT1540 f Turning the answering system on f Answering systemMemory capacity Turning the answering system off Press Answer on Listening to messages using the base unit Greeting message Stop Listening to messages using the handsetOperating the answering system Erase Voice memo Settings menuRecording a voice memo f When the Spanish voice guidance is selected Using the answering system remotelyWhen the English voice guidance is selected Remote operation Turning on the answering system remotely Remote commandsSkipping the greeting message to leave a message Remote code N Answering system settingsFor Voice Mail service subscribers Ring count N Message alert N Caller’s recording time NCall screening N VoiceMailTEL and/or Using Voice Mail serviceVoice Mail VM tone detection VoiceMailjoip indicates the messages received by a Turning VM tone detection on/off N Transferring calls, conference calls Intercom features between handsetsIntercom calls Auto intercom/Room monitor Monitoring audio in a room Intercom features between the handset and base unitAnswering an intercom call using auto intercom Making an intercom call Handset Answering an intercom call Handset Monitoring audio in a room using auto intercom Base unitTo complete the transfer Press OFF To complete the transfer Press s Answering a transferred call Handset Importing downloaded ringtones to the handset N Using Aservice featuresImporting downloaded phonebook items to the handset N Import phonebook Erasing a Atext message Atext messages NSize of message Maximum Number Messages Select iOFF Erasing all Atext messages AService Select iOFF Turning the Atext message alert on/off Headset optional Additional accessoriesBelt clip Wall mounting optional Base unit BB-GT1500 Registering a handsetDeregistering a handset Base unit BB-GT1540 IP Reset button Dhcp connection mode is returned to On default Busy Error messagesDisplay message Cause/solution Free calls! Plug Failed ErrorUnit Invalid setting Incomplete Closer to base, try No items storedNo link to base. Move Again Troubleshooting General use Problem Cause/solution Problem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Downstream. If less than 100 kbps is Caller ID Problem Cause/solution Aservice features Problem Cause/solution Unit does not record new FCC and other information Useful Information FCC RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Panasonic Corporation WarrantyNorth America Limited Warranty Limits And Exclusions Call 1-877-NOW-JOIP 1-877-669-5647 using the landline Customer servicesAcustomer support Or, contact us via the web at Panasonic customer service directoryTTY users hearing or speech impaired users can call Attach your purchase receipt here Index 109 110 111 Panasonic Puerto Rico, Inc When you ship the productPQQX15938YA CM0507SN1067 Copyright