Useful Information

Caller ID

Problem

Cause/solution

The handset does not display

L You have not subscribed to Caller ID.

the caller’s name and/or phone

kContact your landline service provider

number.

to subscribe.

 

lVisit www.joip.com or contact the A

 

service provider to subscribe.

 

L The caller requested not to send caller

 

information (page 43).

 

L kThe name display service may not be

 

available in some areas. Contact your landline

 

service provider for details.

 

L kIf your unit is connected to any

 

additional telephone equipment such as a

 

Caller ID box or cordless telephone line jack,

 

disconnect the unit from the equipment and

 

plug the unit directly into the wall jack.

 

L kGenerally, caller information is

 

displayed from the 2nd ring.

 

L kIf your base unit is connected to a

 

landline with DSL service, we recommend

 

connecting a noise filter between the base

 

unit and the telephone line jack. Contact your

 

DSL provider for details.

 

L kOther telephone equipment may be

 

interfering with this unit. Disconnect the other

 

equipment and try again.

I cannot access the caller list.

L Someone is viewing the caller list from

 

another handset.

kThe caller list/incoming

L The Caller ID number auto edit feature is

phone numbers are not edited

turned off. Turn it on and try again (page 52).

automatically.

L You need to call back the edited number to

 

activate Caller ID number auto edit.

kI cannot dial the phone

L The phone number you dialed might have

number edited in the caller list.

been edited incorrectly (for example, the long

 

distance “1” or the area code is missing). Edit

 

the phone number with another pattern (page

 

44).

86For product assistance, visit www.panasonic.com/help

For Aassistance, visit www.joip.com

Page 86
Image 86
Panasonic BB-GT1500, BB-GT1540 operating instructions Caller ID Problem Cause/solution