Panasonic BB-GT1540E Troubleshooting

Useful Information

84

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Troubleshooting

General use

Problem Cause/solution

The unit does not work. LMake sure the bat tery is installed correctly

and fully charged (page 19, 21).

LCheck the connections (page 18).

LUnplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

LThe handset has not been registered to the

base unit. Register the handset (page 77).

l I cannot hear a dial tone

for the IP line.

LConfirm the Ethernet cable is properly

connected (page 18).

LYou have not agreed to the Terms of Use for

the A services. To use the A IP line, you

need to agree to it using the handset (page

19).

LCheck the base unit’s IP address using the

handset: K i {#}{5}{0}{1}

If necessary, change the base unit’s static IP

address (page 30).

LCheck your network devices’ (router, modem,

etc.) connections. If the connections are made

properly but the problem persists, check your

network devices’ (router, modem, etc.)

settings.

LMany installation issues can be resolved by

resetting all the equipment. First, shut down

your modem, router, base unit, and computer.

Then turn the devices back on one at a time in

this order: modem, router, base unit,

computer.

LIf you cannot access Internet Web pages

using your computer, check to see if your

Internet service provider is having connection

issues in your area.

LFor more troubleshooting help, visit

www.joip.com or contact the A service

provider.

GT15xxE.book Page 84 Wednesday, August 1, 2007 11:59 AM

Contents

Main Page Product information BB-GT1500 BB-GT1540 BB-GT1522 Notable feature differences between models Page Page Feature highlights System requirements Accessory information Supplied accessories Page Additional/replacement accessories Expanding your phone system Symbols used in these operating instructions Important information Security caution Page Controls (Base unit) BB-GT1500 BB-GT1520/BB-GT1522 BB-GT1540 AB DC FE Bottom view M NK O PQ T U R Controls (Handset) Installation Connecting to a landline and the Internet (IP line) 1 2 3 4 5 6 7 C E Set Date & Time Battery charge Battery charge Charge contacts Battery replacement Understanding the indicators on the base unit TEL indicator/IP indicator 4 (Status) indicator Page Page Displays Base unit display items Handset display items Soft key icons s z Handset menu icons Setting the unit before use Display language N 1 Date and time N 1 2 Configuring the Internet connection settings 1 2 1 2 Making calls Using the handset N 1 2 3 1 Answering calls Using the handset N 1 Useful features during a call Hold button N Mute button N {6} button N For Call Waiting service users N Call share N Call privacy N 1 2 Using the other line, conference call N 1 2 3 Making calls Using the base unit f 1 2 3 4 Answering calls Useful features during a call Hold button f Mute button f {6} button f For Call Waiting service users f Call share f Using the other line, conference call f 1 2 3 Making internet calls using your mobile phone 1 2 3 4 5 Handset phonebook Adding items to the handset phonebook 1 2 3 1 4 5 Page Page Base Unit Speed Dialler Base unit speed dialler Adding phone numbers to the speed dialler 1 2 3 4 1 2 Using Caller ID service Caller ID Service Ringer ID/Light-up ID N Caller list Viewing the caller list and calling back N 2 3 Editing a callers phone number before calling back N Page Programmable settings Programming by scrolling through the display menus N 1 2 3 4 Page ( Page Programming using the direct commands N 1 2 3 4 Page Page Adjusting the handset ringtone N 1 Page Page Setting the recall time k N 1 2 Updating the base unit software N 1 2 1 Page Page Answering system Memory capacity Turning the answering system on f 1 2 Greeting message Listening to messages using the base unit Operating the answering system 1 2 Listening to messages using the handset 1 2 1 2 Voice memo Recording a voice memo f 1 2 Remote operation Turning remote operation on N 1 2 Using the answering system remotely 1 2 Remote commands Turning on the answering system remotely 1 2 3 Answering system settings Number of rings N 1 Callers recording time N 1 Page Voice Mail Service Using Voice Mail service Message alert N 1 Intercom features between handsets Intercom calls 1 2 3 1 Intercom features between the handset and base unit Intercom calls 1 2 3 1 1 2 3 1 1 2 1 2 1 2 1 2 A Service Using A service features Importing downloaded phonebook items to the handset N 1 2 3 Importing downloaded ringtones to the handset N 1 2 3 A text messages N 1 2 3 1 Page Belt clip Wall mounting for charger 1 2 Registering a handset 1 2 3 4 IP RESET button {IP RESET} 1 2 3 Character entry Character entry modes Characters available in each character entry mode Page Error messages Page Page Troubleshooting Page Page Page Page Page Page 1 2 3 Open Source Software Page Page Page Page Page Page Page Page Page Specifications Conditions of guarantee Customer services A customer support Panasonic sales and support information Page Attach your purchase receipt here. Index Index Index Page Page Page PQQX15942YA