If the Wi-Fi connection cannot be established

Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone.

Problem

Check points

The Wi-Fi connection is

Make sure the smartphone is properly connected to this unit

not possible between this

by checking the Wi-Fi settings of the smartphone.

unit and a smartphone.

Make sure the SSID and Password have been correctly input.

 

Make sure the smartphone is not connected to the wireless

 

access point. If it is connected to the wireless access point,

 

change the Wi-Fi access point using the smartphone’s Wi-Fi

 

set up.

It takes long time every

It may take longer time to connect depending on the Wi-Fi

time to connect to a

connection setting of the smartphone, but it is not a

smartphone.

malfunction.

This unit is not displayed

Try switching the on/off of the Wi-Fi function in the Wi-Fi

in the Wi-Fi setting screen

settings of the smartphone.

of the smartphone.

 

The Wi-Fi connection is

If there is a setting for avoiding poor connections in the Wi-Fi

disconnected immediately.

setting menu of the Android device 4.0 or later version, turn it

 

off.

Cannot be connected

Make sure your smartphone is compatible with NFC. This unit

using NFC.

can be used with NFC-compatible terminals via Android (OS

 

version 2.3.3 or later).

 

Make sure the NFC function of your smartphone is on.

 

Make sure this unit is turned on.

 

Some smartphones cannot be easily checked simply by

 

touching. If this unit is not recognized even after touching,

 

change positions and try again by touching slowly.

 

Touch again if it does not connect after touch.

 

If a connection still cannot be established, shut down the

 

“Image App”, turn off this unit and try to establish a

 

connection again.

 

If the amount of time this unit is in contact with the

 

smartphone is too short, this unit may not recognize the

 

smartphone. Touch and hold the smartphone.

 

 

Reset Wi-Fi settings

You can change the Wi-Fi setting back to the default condition. The “LUMIX CLUB” Login ID can also be deleted.

1 Press the joystick to select the menu.

[Wi-Fi SETUP] # [RESET Wi-Fi SETTINGS] # [YES]

2(To delete the Login ID of the “LUMIX CLUB”)

Select [YES], then press the joystick.

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Panasonic HX-A500 If the Wi-Fi connection cannot be established, Reset Wi-Fi settings, Select YES, then press the joystick