Panasonic KX-MC6020 11.1 Error messages Reports

11. Help

81

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11HelpError Messages

11.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the

confirmation and journal reports (page 43).

Message Code Cause & Solution

COMMUNICATION ERROR 40-42

46-72

FF

LA transmission or reception error occurred. Try

again or check with the other party.

43

44

LA line problem occurred. Connect the telephone line

cord to a different jack and try again.

LAn overseas transmission error occurred. Tr y using

the overseas mode (feature #411 on page 61).

DOCUMENT JAMMED ----- LRemove the jammed document (page 99).

ERROR-NOT YOUR UNIT 53

54

59

70

LA transmission or reception error occurred because

of a problem with the other party’s fax machine.

Check with the other party.

JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit rejected

fax reception.

MEMORY FULL ----- LThe memory is full of received documents due to a

lack of recording paper or a recording paper jam.

Install paper (page 15) or remove the jammed paper

(page 94).

LIf feature #442 is set to “ALWAYS” (page 63), check

the connection between the computer and the unit.

NO DOCUMENT / FAILED PICKUP ----- LThe document was not fed into the unit properly. Re-

insert it and try again.

OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has run out

of recording paper. Try again.

LThe other party’s fax machine rings too many times.

Send the fax manually (page 43).

LThe other party’s machine is not a fax machine.

Check with the other party.

LThe number you dialed is not in service.

PRESSED THE ‘Stop’ KEY ----- L{Stop} was pressed and fax communicat ion was

canceled.

THE COVER WAS OPENED ----- LThe front or left cover was opened. Close it and try

again.

OK ----- LFax transmission or reception was successful.

Contents

Main Operating Instructions Color Laser Multi-Function Printer Model No. KX-MC6020 Page Important Information For your safety For best performance Important Information Approx. 30 kg (67 lb) Illegal copies Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions N O P Q 1.4 Overview 1.4.1 Front view p 6 o 1.5 Toner cartridge and drum cartridge AB CD G E F H Page Page 11 12 13 14 15 14 17 a b 18 1.6 Recording paper 1 2 3 4 Approx. 2.9 kg (6.4 lb) 2.1 Connections 8 k 6 j 2.2 Turning the power switch ON 2.3 Dialing mode 2.4 Selecting the operation mode (Scan/Copy/Fax) 2.5 Setting the original 2.5.1 Using the scanner glass 1 2 3 20 2.5.2 Using the automatic document feeder 4 mm 208 mm (8 216 mm (8 2.6 Help function 1 2 2.7 Adjusting the volume {Set}{Fax}{V}{^} {<}{>} 2.8 Date and time {Set}{<}{>} {Stop} {Set}{Fax}{<}{>} 1 2 2.10 Your fax number 2.11 Configuring the unit to access the LAN 24 5 6 2.11.3 Setting the computer for PC fax reception 2.12 Installing Multi-Function Station 2.12.1 Required computer environment 2.12.2 Installing Multi-Function Station on a computer 1 2 3 4 2.13 Starting Multi-Function Station Page 3.1 Printing from Windows applications 1 3 4 3.1.1 Printing on special media 3.1.2 Duplex printing (optional) 1 3 4 3.2 Printing a received e-mail attachment automatically (LAN connection only) ABC 1 2 3 4 5 Page 4.1 Scanning from the unit (Push Scan) 4.1.1 Scan to Multi-Function Viewer 3 5 {Stop}{Lower} 4.1.4 Scan to OCR 3 5 4.1.5 Scan to e-mail server (LAN connection only) 3 4.2 Scanning from a computer (Pull Scan) 4.2.3 Using other applications 2 3 4 5.1 Making a copy 5.1.1 Using the scanner glass {Stop} 1 2 3 5.2 More copying features {Black}{Stop} 5.2.1 Zoom copy (enlargement / reduction) 2 4 5.2.2 Collate copy 2 4 5 6 Page Page 5.2.6 Copy reservation 2 3 5.2.7 Duplex copy (optional) 2 3 4 Page 6.1 Sending a fax manually 6.1.1 Using the scanner glass {Redial} 1 2 3 6.2 Storing items for the one- touch dial feature and navigator directory 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 {Set}{V}{^} 3 4 5 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 2 3 4 5 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) 6.9.1 Activating the junk fax prohibitor 1 2 3 6.9.2 Storing undesired callers 1 6.10 Receiving a fax on your computer 1 2 3 7. Caller ID 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming 1 2 3 4 5 9.2 Basic features Page Page Page 9.3 Fax features Page Page 9.4 Copy features 9.5 PC print features Page Page 9.6 Scan features Page 9.7 LAN features Page 9.8 Network features (LAN connection only) Page 10.1 Character entry 10.2 Status of the unit 10.3 Canceling the operations 1 2 10.4 Changing the color calibration 1 10.5 Optional handset unit 5 j 6 7 1 9 Approx. 4.8 kg (10.6 lb) Page 11.1 Error messages Reports 11.2 Error messages Display Page Page 11.3 When a function does not work 11.3.1 General 86 11.3.2 Printing problems ABC 11.3.3 Scanner 88 11.3.4 Copier 11.3.5 Fax Page Page 11.3.6 Network 92 11.3.7 Using an answering machine 11.3.8 If a power failure occurs 1 Page 12.1 Recording paper jam 12. Paper Jams 2 12. Paper Jams Page Page 12.2 Document jams (Automatic document feeder) 13.1 Cleaning the white plates and glass 13.2 Cleaning the document feeder rollers 13.3 Cleaning the paper chute 14.1 Reference lists and reports {<}{>} 1 2 3 14.2 Specifications Page Page 14.3 Information of copyrights and licenses Page Page Page Page Page Page Page Page Page 15.1 Index