11. Help
82 For assistance, please visit http://www.panasonic.com/help
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“BLACK TONER EMPTY”
“CYAN TONER EMPTY”
“MAGENTA TONER EMPTY”
“YELLOW TONER EMPTY”
b
“CHANGE SUPPLIES”
LThe toner cartridge life is finished. Replace the toner cartridge immediately.
“BLACK TONER LOW”
“CYAN TONER LOW”
“MAGENTA TONER LOW”
“YELLOW TONER LOW”
b
“CHANGE SUPPLIES”
LThe toner cartridge life is near its end. Replace the toner cartridge as soon
as possible.
“CALL SERVICE”LThere is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”LThe document was not fed into the unit properly. Remove the document,
then press {Stop} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 101)
and try again.
“CHECK INSTALL INPUT
TRAY #1”
LThe paper input tray is not installed correctly. Pull out the paper input tray
and re-insert it.
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
L“#1+#2”: Standard input tray and optional input tray
“CHECK PAPER”LYou are printing on envelopes. Check the standard input tray to be sure that
envelopes are installed, then press {Black}/{Color}.
LThe recording paper size is not same as the size that is selected for copy.
Change the recording paper size setting (feature #380 on page 58 or
feature #382 on page 58), and install appropriate recording paper.
LThe recording paper size is not same as the size that is selected when
printing from the PC. Change the recording paper size setting (feature #380
on page 58 or feature #382 on page 58), and install appropriate recording
paper.
“CHECK PICK UP INPUT
TRAY #1”
LRecording paper was not fed into the unit properly. Re-insert the recording
paper (page 98).
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
“COLOR DRUM REPLACE”
“MONOCHROME DRUM
REPLACE”
b
“CHANGE SUPPLIES”
LThe drum cartridge life is finished. Replace the drum cartridge immediately.
Note:
LThe continuous use of an old drum cartridge may cause malfunction. To
prevent this, when the drum life is finished, the unit will stop printing after a
while, and printing will not be possible until a new drum cartridge is
installed.
“COLOR DRUM LIFE LOW”
“MONOCHROME DRUM LIFE
LOW”
b
“CHANGE SUPPLIES”
LThe drum cartridge life is near its end. Replace the drum cartridge as soon
as possible.