41
Chapter 5
Useful Information
Before Requesting Help
Problem
The unit does not work.
”flashes and an alarm tone sounds
when you press .
A busy tone sounds when you
press .
You cannot dial.
”flashes during a conversation and
the call is disconnected.
Static, sound cuts in/out, fades.
Interference from other electrical units.
The handset does not ring.
The base unit does not ring.
Remedy
Turn the power ON (p.12).
Check the settings (p.9–15).
Charge the batteries fully (p.11).
Clean the charge contacts and charge again (p.11).
Unplug the AC adaptor and turn the power OFF to
reset.Plug in the AC adaptor and turn the power ON.
Then try again.
The handset has been cancelled or has not been
registered.Register the handset (p. 31).
Re-install the handset batteries and try again.
You are too far from the base unit.Move closer and
try again.
Plug in the AC adaptor.
Another handset is in use.
Check that the dialling mode selection is correct
(p.13).
The unit is in call prohibition mode.Cancel the mode
(p.25).
The dialled number is restricted.Cancel the number
(p.26).
Key lock mode is set.Cancel the mode (p. 20).
The handset is out of range.Move closer to the base
unit and make the call again.
Plug in the AC adaptor.
Locate the handset and base unit away from other
electrical appliances (p.5).
Move closer to the base unit.
Turn the power ON (p.12).
The ringer is set to OFF.Select the desired volume
level (p.14).
The ringer is set to OFF.Set to HIGH, MEDIUM or
LOW (p.15).
KX-TCD951EB(036~044) 99.6.16 5:39 PM Page 41