Troubleshooting

Troubleshooting for wired telephones

Problem	Remedy
The telephone does not work	• The wiring is wrong.
properly.	➡ Check the wiring.
	• The system does not work properly.
	➡ Restart the system is required. Consult your dealer.

I cannot use the telephone.	• The telephone is locked.
	➡ Unlock your telephone. (☞ P. 2-51, 3-3)
	• Your telephone is connected to an eXtra Device Port.
	➡ System programming is required. Consult your dealer.

Some features do not work.	• System management may restrict certain features.
	➡ Consult your manager.
	• The feature numbers have changed.
	➡ Conﬁrm the revised number and try again.

Even though following the manual instructions, none of the operations work when using a proprietary telephone.

•The Intercom line was not seized. The seized line, when going off-hook, was changed by personal setting. (☞ P. 4-2)

➡In the manual, going off-hook means an Intercom line is seized.

If the setting has been changed, press the INTERCOM button after going off-hook and follow the instructions.

The paralleled single line telephones	• This is the default setting.
do not ring.	➡ Change the setting to ring. (☞ P. 2-70)

The telephone does not work using the personal settings or with other settings. (One-touch dialling, forwarding destination, etc.)

•The extension line has been changed. The previous telephone’s settings have not be cleared.

➡Clear the settings and then programme your desired settings again. (☞ P. 2-72, 4-3, 4-6)

My proprietary telephone does not	• Some models do not have the function button.
have a function button.	➡ Change a ﬂexible button to the desired button.

(☞ P. 4-4)

➡ Enter the speciﬁed feature number instead of the function button. (☞ P. 2-2)

I cannot make an outside call.

•The telephone is locked.

➡Unlock your telephone. (☞ P. 2-51, 3-3)

•Toll restriction is activated.

➡Consult your manager or dealer.

•An account code is required. (☞ P. 2-21, 4-7)

•Another PBX is connected to your system.

➡A host PBX access code is required. (☞ P. 2-76)

•Nothing was dialled within 10 seconds after going off-hook.

➡Hang up, off-hook and re-dial again.

A reorder tone is audible or	• The telephone is locked.
“Restricted” is displayed.	➡ Unlock your telephone. (☞ P. 2-51, 3-3)

• Toll restriction is activated.

➡ Consult your manager or dealer.

• An account code is required. (☞ P. 2-21, 4-7)

6-2 Appendix

KX-TD1232E, KX-TD816E specifications

The Panasonic KX-TD1232E and KX-TD7590CE are robust communication solutions designed for both small and medium-sized businesses. These systems integrate advanced technology with user-friendly features to enhance office productivity and connectivity.

The KX-TD1232E is a versatile digital PBX system that supports a maximum of 32 extensions, making it ideal for growing businesses. It includes built-in features such as call forwarding, call waiting, and automated attendant capabilities. The system can be expanded up to 128 extensions through the addition of expansion cards, providing flexibility for expanding organizations. Users appreciate the intuitive interface, which simplifies the process of managing calls and extensions.

One of the standout characteristics of the KX-TD1232E is its compatibility with various communication protocols, allowing integration with existing communication infrastructure. It supports both digital and analog devices, which ensures that businesses can utilize older equipment while transitioning to newer technologies. Additionally, it offers voicemail capabilities, enabling users to manage messages efficiently.

In tandem with the KX-TD1232E, the KX-TD7590CE is a wireless DECT handset that provides mobility and convenience in communication. The KX-TD7590CE features a sleek design and a large backlit display, making it easy to read and navigate. It supports up to six simultaneous calls, allowing users to manage multiple conversations without the need to return to their desk phone.

The KX-TD7590CE is equipped with noise-reduction technology, ensuring clear communication even in noisy environments. The device also offers enhanced battery life, allowing users to stay connected longer without frequent recharging. With features such as a speakerphone, call transfer, and caller ID, this handset enhances the user experience while ensuring that important calls are never missed.

Both systems support significant call management features, including call recording, conference calling, and custom routing options. Security is also a priority, with built-in encryption technology safeguarding conversations against unauthorized access.

In summary, the Panasonic KX-TD1232E and KX-TD7590CE represent a potent combination of advanced telecommunication technology and practical features. Together, they provide businesses with a comprehensive solution for effective communication, enhancing productivity while ensuring reliability and ease of use. Whether in the office or on the go, these systems are designed to meet the evolving needs of modern workplaces.

Panasonic KX-TD816E, KX-TD1232E user manual Troubleshooting for wired telephones

Models: KX-TD1232E KX-TD816E

Troubleshooting

Troubleshooting for wired telephones

Problem

Remedy

properly.

I cannot use the telephone.

Some features do not work.

I cannot make an outside call.

“Restricted” is displayed.

KX-TD1232E, KX-TD816E specifications