Model No. KX-TDA15
Hybrid IP-PBX
Psmpr Software File Version 4.0000 or later
Wireless System
Built-in Simplified Voice Message
Important Notice
This Manual
Safety Instructions
Important Information
Page
TAM
For business users in the European Union
For Future Reference
Table of Contents
Administrative Features 143
Control Features 162
Troubleshooting 200
Utilising the Call Centre 125
Feature Number Table
203
214
Revision History 218
Section Operation
Feature Numbers
Before Operating the Telephones
Before Operating the Telephones
What Kind of Telephone Can Be Used?
Tone
Using a Navigator Key/Jog Dial/Volume Key
Display
Restrictions
Examples
Icon Descriptions
When You Use a Panasonic Proprietary Telephone
Fixed Buttons
Soft Buttons
Auto ANS Auto Answer/MUTE
Call Forwarding FWD/Do Not Disturb
Conf Conference
DND
Navigator Key/Jog Dial/Volume Key
Programmable Feature PF
Buttons Feature
Customised Buttons
Buttons Feature
CTI
How to Follow the Steps
Hints
For quick operation
Hands-free Operation
Connection Example
Hybrid IP-PBX
Making Calls
Basic Calling
Calling Another Extension
To call an extension Intercom Call
To call an operator Operator Call
Calling an Outside Party
Outside Phone no
Making a Call to a Private Network TIE Line Access
To select the specified outside line
To call
Call Charge Reference
Using an Account Code Account Code Entry
To call with one touch
Account code
Enter account code
Customising the Buttons Create or edit an Account button
With a One-touch Button One-touch Dialling
Easy Dialling
To store a phone number
Using Numbers Stored in the PBX System Speed Dialling
To a Preset Number by Going Off-hook Hot Line
To dial
Desired Phone no
Using a Preprogrammed Number Quick Dialling
To set/cancel
Quick dialling no
Dial quick dialling
Redialling the Last Number You Dialled Last Number Redial
Redial
Automatic Redial
When the Dialled Line is Busy or There is No Answer
Reserving a Busy Line Automatic Callback Busy
To set for both extension and outside line
To answer the callback ringing from an idle extension
To cancel callback ringing Automatic Callback Busy Cancel
To answer the callback ringing from an idle outside line
Sending a Call Waiting Notification Call Waiting
To cancel Ccbs Cancel
To answer while hearing a callback ringing
For a caller To leave a message waiting indication
To leave/cancel a message waiting indication
Press Message
To call back
To clear message waiting indications left on your extension
To join an intercom call
Joining an Existing Call Executive Busy Override
To join an outside call
To an Extension Refusing the Call DND Override
Monitoring Another Extension Call Monitor
To monitor
Press Transfer
To access
Accessing the Isdn Service Isdn Service Access
Outside line
Alternating the Calling Method Alternate Calling-Ring/ Voice
To change the method
Calling without Restrictions
To call Walking COS
To call with a verification code Verification Code Entry
Extension PIN
Calling through Disa
To call an extension
Dial Disa
Enter Dial your extension number
To call an outside party
To retry
Making Calls
From another extension
Through Disa
Your
Extension no
Receiving Calls
Answering Calls
Answering Hands-free Hands-free Answerback
Red on Set
Answering a Call from Another Telephone Call Pickup
Answering a Call Ringing at Another Telephone Call Pickup
720
Through an external speaker
While hearing a tone
Using the ANSWER/RELEASE Button
To answer
To transfer a call
To talk to a waiting caller
To end a conversation
To request Mcid
Recall/hookswitch
Press Transfer or
During a Conversation
Transferring a Call Call Transfer
Transferring to an Extension in the PBX
To transfer
Transferring to an Outside Party Using the PBX Service
Press Recall/hookswitch Seize outside line
To transfer with one touch One-touch Transfer
Press Transfer Seize outside line
Hookswitch
Press ISDN-Hold Dial phone number
Customising the Buttons Create or edit an ISDN-Hold button
Holding
Holding a Call
To hold Call Hold
Hold Mode Change PT only
To retrieve a call Call Hold Retrieve
Held line no
Flashing green slowly Your held call
Holding in a System Parking Zone Call Park
To set
Parking zone no. Specified
Parking zone no
To retrieve Call Park Retrieve
Talking to Two Parties Alternately Call Splitting
Hookswitch Extension number
Press Recall Dial the other partys
To leave the conversation and then let the two parties talk
Answering Call Waiting
Answering Call Waiting in the PBX
To hold the current call and then talk to the new party
Press CO, ICD Group or Intercom
Press CO , ICD Group
To hold the second call and then talk to the original party
Or Intercom
Default
To return to the original party, repeat the operation
Answering Call Waiting from the Telephone Company
Press FLASH/RECALL Press Transfer
Adding Other Parties during a Conversation Conference
Multiple Party Conversation
To establish a conference call
Press Recall Dial desired
Or Transfer
Press Recall/hookswitch
To add four or more parties to a conference
To add another party on hold to a conference
Desired
To leave a conference
Leaving a Conference Unattended Conference
Press FLASH/RECALL
To return while others are talking
Leaving a Conference Leaving Three-party Conference
To complete a conversation
Letting a Third Party Join Your Call Privacy Release
To leave a conference involving two outside parties
Press ISDN-Hold Dial desired phone
Tone Enter
Mute
Flashing red Mute
If parts of the conversation cannot be heard
Press SP-PHONE
To talk using the headset
Using the Headset Headset Operation
To use the handset during a conversation using the headset
Customising Your Phone
Forwarding Calls
Before Leaving Your Desk
Forwarding Your Calls Call Forwarding FWD
To set from another extension
Enter required
Then outside phone number
Outside Calls Follow Me
To set the timer for No Answer and Busy/No Answer
Flashing red slowly DND mode
Time
ICD Group Extension no
When in FWD/DND Cycle Switch Mode
When in FWD/DND Setting Mode
FWD/DND Settings Using Fixed FWD/DND Button
To switch FWD/DND status for outside calls
To switch FWD/DND status for intercom calls
Virtual PS
To set and clear FWD/DND for outside/intercom calls
To cancel ringing
FWD/DND button To set ringing
To cancel
When you do not answer Call Forwarding No Reply Cfnr
Unconditional Call Forwarding Unconditional CFU
Your MSN
To confirm the condition
Using Voice Messaging Built-in Simplified Voice Message SVM
Operation No
To record
Recording a Normal Greeting Message
To play back
To clear
Recording a Greeting Message for Each Time Mode
Time mode
Enter
Enter required number
Redirecting Your Calls to Your Message Box
Enter floating extension
Leaving Voice Messages
To listen to voice messages
Listening to Voice Messages Left by Callers
To clear the voice message that you are listening to
To leave a voice message directly in the message box
Another extension Enter desired extension number
To play back your greeting message and record a voice
Message in your own message box
To listen to voice messages while your display is locked
To clear voice messages from the SVM Log
Your Extension PIN
Enter extension PIN
Accessing Your Message Box from an Outside Telephone
Desired phone no
Off-hook Dial desired phone Number of a destination
Enter extension PIN for
PT/SLT/PS
Desired extension no
Message no Message Example
750
Before Leaving Your Desk
To unlock
To lock
To make an outside call while your extension is locked
Before Leaving Your Desk
Making/Answering an Announcement
Paging
Group Paging
Paging and then Transferring a Call
Making/Answering an Announcement
To allow/deny a paging announcement Paging Deny
Answering/Denying a Paging Announcement
721
Setting the Telephone According to Your Needs
Setting the Alarm Timed Reminder
Hour/minute
760
To confirm
To stop or answer the ringback
Press Transfer several times
Refusing Incoming Calls Do Not Disturb DND
Red on FWD mode Flashing red slowly DND mode
Do Not Disturb DND
Off-hook Enter
To switch the FWD/DND status for outside calls
Switching FWD/DND Status Using Fixed FWD/DND Button
To switch the FWD/DND status for intercom calls
To set and clear FWD/DND for outside/intercom calls
To set/cancel for intercom calls Manual Call Waiting
To set/cancel for outside calls Automatic Call Waiting
Call Waiting Tone
Whisper Ohca
Clip
To show/prevent
Show Prevent Tone Off-hook Enter 7 Enter 0 to show
733
Turning on the Background Music BGM
To select and set/cancel
751
730
Checking the Time Service Status
Green on Lunch mode Flashing green Break mode
Flashing red Holiday mode
Press Transfer or Time Service Day/Night/Lunch/Break
DPT
Some wired telephones are prohibited from using this feature
Features Default Setting
Disable No call
Disable No tone
Off
To set Log-in/Log-out
Utilising the Call Centre
ICD Group
To enter/leave Not Ready mode
Press Log-in/Log-out
Press Log-in/Log-out of a specified group
735
Flashing red Wrap-up mode
Queuing Monitor
Monitoring the Status of Waiting Calls
Call Log History
To clear Call Log History
739 Enter ICD Group
To change the Log-in /Log-out mode
Forwarding a Waiting Call Manual Queue Redirection
To forward the waiting call
If a Doorphone/Door Opener is Connected
Using User-supplied Equipment
Doorphone Call
From a specified extension
Opening a Door Door Open
From any extension while talking to the doorphone
To switch on the relay
If an External Relay is Connected
Relay no
Enter relay number
If an External Sensor is Connected
To answer a sensor call
If a Host PBX is Connected
Accessing External Services External Feature Access EFA
Press FLASH/RECALL or EFA
Call Forwarding to Voice Mail Voice Mail Integration
If a Voice Processing System is Connected
To forward your calls to your mailbox
To transfer a call to a mailbox
To listen to messages
Press Voice Mail
Transfer Extension number
To cancel Live Call Screening
Screening Calls Live Call Screening LCS
Before operating
To set Live Call Screening
Operation Flowchart
Flashing green slowly Monitoring
To record into your mailbox Two-way Record
Recording a Conversation
To record into another mailbox Two-way Transfer
Customising Your Phone
Administrative Features
Check-in
To check
Red on Check-in
To check out
Check-out
Press Check-out
12 H * hour/minute
24 H* hour/minute
Display shows Timed Reminder Tone Information
761 0300
After Moving to a New Location in the Office
727
Using a Display Proprietary Telephone
Using the Call Log
Calling with the Incoming Call Log
To confirm the log information with the Call Log button
To clear the log information
To store the callers information in personal speed dialling
Press Call Log , or Up or Down Press Transfer
Press Call Log , or Up or Down
To call with the Redial button
Calling with the Outgoing Call Log
Until desired number
When the desired party is displayed
Using the Directories
Calling with the Directory
To select and call
Desired directory Until desired
Storing Names and Numbers
To store a Personal Speed Dialling Directory item
Standard mode
Entering Characters
Option mode
Option mode for CE model
Option mode for GR model
To access Feature Access menu and select the feature
Accessing System Features System Feature Access
Features Refer to
Using a Display Proprietary Telephone
Section Manager Operation
Control Features
Changing the Settings of Other Extensions
Extension Control
To lock/unlock other extensions Remote Extension Dial Lock
Time Service Mode Control
To change the time mode Day/Night/Lunch/Break
To select the time service switching mode Automatic/Manual
Press Time Service
Red on Manual Customising Your Phone
Press Toll Restriction
Restriction Level Control Dial Tone Transfer
Call Barring
Turning on the External Background Music BGM
To select and start/stop the background music
OGM floating
Recording Outgoing Messages OGM
Enter OGM floating
To record from an external BGM MOH port
To clear the message
Another PBX Extension no
Releasing Network Direct Station Selection Ndss Monitor
Dial another PBX extension
Control Features
Section Customising Your Phone & System
Customising Your Phone Personal Programming
Customising Your Phone Personal Programming
799
Stored Extension PIN
Extension PIN
Settings on the Programming Mode
Setting Features
Programming Selection & Parameter Input
Little Dark
An outside call
CLIP/COLP
When multiple calls arrive
Intercom
Longest ringing line
Ringing Tone Call
No-Disable
No-Stop recording
No OFF
No call OFF
No-Headset off
No-Allow
Yes-On
Max digits + To unlock
Max digits +
No-Normal Any Flexible
CO buttons can be modified
ORname
To store the names and numbers in personal speed dialling
Press Program or Pause
Enter personal speed
To edit the names and numbers of personal speed dialling
Press Left or Right
Clearing Features
Or Pause Or Store
Programmable Buttons Programming Input
Customising the Buttons
Or Pause DSS or PF Programming input . or Store
DSS PF
CTI
To exit at any time, lift the handset
Tone type no
To continue
Enter tone type
To clear the button
Manager Programming
Programming Information
Or Pause Password Programming
Manager Programming
Changing Call Charges and Extension Control
Or Pause Input
Manager Programming
System Password
Customising Your System System Programming
List
Programming is shown below. Programme number
Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500
Secret
Procedure
To exit the programming mode at any time, lift the handset
System Programming
Date & Time
12-hour Format
24-hour Format
System Speed Dialling Number
To confirm your entry after storing data
Phone no
Enter phone Press ENTER. Press END Speed dialling Number
Extension Number
System Speed Dialling Name
Name
Extension Name
Extension no Name
Section Appendix
Troubleshooting
Troubleshooting
Troubleshooting
Cannot remember the feature numbers
Toll restriction is activated
An account code is required
Dialling
Forgot the password
Other party has set Data Line Security
Background music started suddenly
Do not want to display a number which
Feature Number Table
Feature Number Table
204
Feature Number Table
Feature Number Table
+ #
Ohca
Colr
210
OGM
+ extension PIN + # + same extension PIN + #
Feature While busy, DND or call tone is heard Default
Feature While dialling or talking
What is This Tone?
What is This Tone?
When going off-hook
While on-hook
When you make calls
Busy Tone
When setting the features or programming
When talking to an outside party
While off-hook
Establishing or leaving a conference
New Contents
Changed Contents
Revision History
Psmpr Software File Version
Psmpr Software File Version
Psmpr Software File Version
Index
Index
174 CTI Button
216
163
62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Accessing External Services (External Feature Access [EFA])