1.8 Utilising the Call Centre

PT/PS

ICD Group: Incoming Call Distribution Group

 

 

While on-hook

 

 

ICD Group

Specified

 

 

extension no.

 

 

 

 

 

 

 

(Log-in/Log-out)

OR

 

 

 

 

All

Press Log-in/Log-out.

Enter ICD Group extension number

 

 

or .

 

PT/PS

While on-hook

(Log-in/Log-out

of a specified group)

Press Log-in/Log-out of a specified group.

To enter/leave Not Ready mode

PT/SLT/PS

 

7

3

5

1

Not Ready

 

 

OR

 

 

 

 

 

 

0

Ready

C.Tone

 

 

 

 

 

Off-hook.

Enter

735.

 

Enter 1 or 0.

On-hook.

To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)

PT/PS

While on-hook

(Wrap-up)

Press red or flashing red Wrap-up.*

126 User Manual

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Panasonic KX-TDA15 user manual To enter/leave Not Ready mode, Press Log-in/Log-out of a specified group, 735