Control Features | Panasonic KX-TDA15 manual

2.1 Control Features

170 User Manual

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Panasonic KX-TDA15 user manual Control Features

Contents

Psmpr Software File Version 4.0000 or later Hybrid IP-PBXModel No. KX-TDA15 Wireless System Built-in Simplified Voice Message Important Notice This Manual Safety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Troubleshooting 200 Administrative Features 143Control Features 162 Utilising the Call Centre 125 214 Feature Number Table203 Revision History 218 Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used? Display Using a Navigator Key/Jog Dial/Volume KeyTone Icon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed Buttons Soft Buttons Auto ANS Auto Answer/MUTE DND Conf ConferenceCall Forwarding FWD/Do Not Disturb Buttons Feature Navigator Key/Jog Dial/Volume KeyProgrammable Feature PF Customised Buttons Buttons Feature CTI For quick operation How to Follow the StepsHints Hands-free Operation Connection Example Hybrid IP-PBX Calling Another Extension Making CallsBasic Calling To call an extension Intercom Call Outside Phone no Calling an Outside PartyTo call an operator Operator Call To call Making a Call to a Private Network TIE Line AccessTo select the specified outside line Call Charge Reference Account code Using an Account Code Account Code EntryTo call with one touch Enter account code Customising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling To dial Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line Desired Phone no Quick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Dial quick dialling Automatic Redial RedialRedialling the Last Number You Dialled Last Number Redial To set for both extension and outside line When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To answer the callback ringing from an idle extension To cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside line To answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To call back To clear message waiting indications left on your extension To join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call To monitor To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor Press Transfer Outside line Accessing the Isdn Service Isdn Service AccessTo access Alternating the Calling Method Alternate Calling-Ring/ Voice To change the method To call with a verification code Verification Code Entry Calling without RestrictionsTo call Walking COS Extension PIN Dial Disa Calling through DisaTo call an extension Enter Dial your extension number To call an outside party To retry Making Calls Your From another extensionThrough Disa Extension no Receiving Calls Answering Calls Answering Hands-free Hands-free Answerback Red on Set 720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Through an external speaker While hearing a tone To transfer a call Using the ANSWER/RELEASE ButtonTo answer To talk to a waiting caller To end a conversation Press Transfer or Recall/hookswitchTo request Mcid Transferring to an Extension in the PBX During a ConversationTransferring a Call Call Transfer To transfer To transfer with one touch One-touch Transfer Transferring to an Outside Party Using the PBX ServicePress Recall/hookswitch Seize outside line Press Transfer Seize outside line Hookswitch Press ISDN-Hold Dial phone number Customising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Held line no Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Flashing green slowly Your held call Parking zone no. Specified Holding in a System Parking Zone Call ParkTo set Parking zone no To retrieve Call Park Retrieve Press Recall Dial the other partys Hookswitch Extension numberTalking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX Press CO, ICD Group or Intercom Or Intercom To hold the second call and then talk to the original partyPress CO , ICD Group Default Press FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Press Recall Dial desired Or Transfer To add another party on hold to a conference Press Recall/hookswitchTo add four or more parties to a conference Desired Press FLASH/RECALL Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party ConferenceTo return while others are talking Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside parties Press ISDN-Hold Dial desired phone Tone Enter Mute Flashing red Mute If parts of the conversation cannot be heard Press SP-PHONE To use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Then outside phone number To set from another extensionEnter required Outside Calls Follow Me Time To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode ICD Group Extension no When in FWD/DND Cycle Switch Mode When in FWD/DND Setting Mode To switch FWD/DND status for intercom calls FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for outside calls Virtual PS To set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringing Unconditional Call Forwarding Unconditional CFU To cancelWhen you do not answer Call Forwarding No Reply Cfnr Your MSN To confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation No To play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time Mode Time mode Enter Enter floating extension Redirecting Your Calls to Your Message BoxEnter required number Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages To play back your greeting message and record a voice To leave a voice message directly in the message boxAnother extension Enter desired extension number Message in your own message box Your Extension PIN To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Enter extension PIN Off-hook Dial desired phone Number of a destination Accessing Your Message Box from an Outside TelephoneDesired phone no Enter extension PIN for PT/SLT/PS Desired extension no Message no Message Example 750 Before Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Group Paging Making/Answering an AnnouncementPaging Paging and then Transferring a Call Making/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder 760 Press Transfer several times To stop or answer the ringbackTo confirm Do Not Disturb DND Refusing Incoming Calls Do Not Disturb DNDRed on FWD mode Flashing red slowly DND mode Off-hook Enter To switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To set and clear FWD/DND for outside/intercom calls Call Waiting Tone To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Whisper Ohca Clip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 To select and set/cancelTurning on the Background Music BGM 730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode Press Transfer or Time Service Day/Night/Lunch/Break DPT Some wired telephones are prohibited from using this feature Disable No tone Features Default SettingDisable No call Off ICD Group Utilising the Call CentreTo set Log-in/Log-out Press Log-in/Log-out of a specified group To enter/leave Not Ready modePress Log-in/Log-out 735 Flashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor To clear Call Log History 739 Enter ICD Group To change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting call Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Relay no To switch on the relayIf an External Relay is Connected Enter relay number If an External Sensor is Connected To answer a sensor call Press FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration Press Voice Mail To transfer a call to a mailboxTo listen to messages Transfer Extension number Before operating To cancel Live Call ScreeningScreening Calls Live Call Screening LCS To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring To record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone To check Administrative FeaturesCheck-in Red on Check-in Press Check-out Check-outTo check out 12 H * hour/minute 24 H* hour/minute Display shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727 Calling with the Incoming Call Log Using a Display Proprietary TelephoneUsing the Call Log To confirm the log information with the Call Log button Press Call Log , or Up or Down Press Transfer To clear the log informationTo store the callers information in personal speed dialling Press Call Log , or Up or Down Until desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed To select and call Using the DirectoriesCalling with the Directory Desired directory Until desired Storing Names and Numbers To store a Personal Speed Dialling Directory item Standard mode Entering Characters Option mode Option mode for CE model Option mode for GR model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Extension Control Control FeaturesChanging the Settings of Other Extensions To lock/unlock other extensions Remote Extension Dial Lock To select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Press Time Service Red on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction Turning on the External Background Music BGM To select and start/stop the background music Enter OGM floating Recording Outgoing Messages OGMOGM floating To record from an external BGM MOH port To clear the message Dial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Control Features Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Stored Extension PIN Extension PIN Programming Selection & Parameter Input Settings on the Programming ModeSetting Features Little Dark An outside call CLIP/COLP Longest ringing line When multiple calls arriveIntercom Ringing Tone Call No OFF No-DisableNo-Stop recording No call OFF Yes-On No-AllowNo-Headset off No-Normal Any Flexible Max digits + To unlockMax digits + CO buttons can be modified Press Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause DSS or PF Programming input . or Store Customising the ButtonsProgrammable Buttons Programming Input DSS PF CTI To continue To exit at any time, lift the handsetTone type no Enter tone type To clear the button Manager Programming Programming Information Changing Call Charges and Extension Control Or Pause Password ProgrammingManager Programming Or Pause Input Manager Programming List System PasswordCustomising Your System System Programming Programming is shown below. Programme number Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500 Secret Procedure To exit the programming mode at any time, lift the handset 12-hour Format System ProgrammingDate & Time 24-hour Format Phone no System Speed Dialling NumberTo confirm your entry after storing data Enter phone Press ENTER. Press END Speed dialling Number Name System Speed Dialling NameExtension Number Extension Name Extension no Name Section Appendix Troubleshooting TroubleshootingTroubleshooting An account code is required Cannot remember the feature numbersToll restriction is activated Dialling Background music started suddenly Forgot the passwordOther party has set Data Line Security Do not want to display a number which Feature Number Table Feature Number Table 204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talking When going off-hook What is This Tone?What is This Tone? While on-hook When you make calls Busy Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Revision History New ContentsChanged Contents Psmpr Software File Version Psmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan