Feature Highlights
Call Centre
This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor,
and monitor other group members. ICD
Group 01
ICD
Group 02

Customers

Queuing

 

1.8 Utilising the Call Centre (Page 125)

Wireless System

This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones.

Appendix (Page 199)

Easy Operation

If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.

ENTER

Navigator Key

Jog Dial

Message/Ringer Lamp

 

 

1.1 Before Operating the Telephones (Page 14)

2

User Manual

 

 

Voice Mail Integration

You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.

Message

Message

 

Message

Message

 

1.9.5If a Voice Processing System is Connected (Page 137)

PC Phone/PC Console

This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX.

Computer

Consult your dealer

Call Record

(Station Message Detail Recording)

This PBX can record or print out call information: date, time, extension no., dialled no., duration, etc.

Date

Time

Ext • • • • • • •

01/02/02

10:03AM

1230

• • • • • • •

01/02/02

11:07AM

2230

• • • • • • •

Consult your dealer

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Panasonic KX-TDA15 user manual Wireless System