To answer while hearing a callback ringing | Panasonic KX-TDA15

1.2 Making Calls

To answer while hearing a callback ringing

PT/SLT/PS

Off-hook.

To cancel (CCBS Cancel)

PT/SLT/PS

	4	6	C.Tone
			C.Tone
Off-hook.	Enter	46.	On-hook.

• If you do not answer within a specified time period, this feature will be cancelled.

• Availability of this feature depends on the ISDN service of your telephone company.

Sending a Call Waiting Notification (Call Waiting)

You can inform the called party that your call is waiting.

This feature is also known as Busy Station Signalling (BSS).

PT/SLT/PS

While hearing a busy tone

1

Enter 1.

• Depending on the type of the other party's telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset.

Refer to "1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/ Whisper OHCA)".

•Depending on system programming and the called extension's setting, a call waiting tone may be sent automatically without performing the operation above. For details, refer to "Automatic Call Waiting" in Section "3.1.2 Settings on the Programming Mode".

36

User Manual

Image 36

Panasonic KX-TDA15 user manual Sending a Call Waiting Notification Call Waiting, To answer while hearing a callback ringing

Contents

Hybrid IP-PBX Model No. KX-TDA15Psmpr Software File Version 4.0000 or later Wireless System Built-in Simplified Voice Message Important Notice This Manual Safety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Administrative Features 143 Control Features 162Troubleshooting 200 Utilising the Call Centre 125 Feature Number Table 203214 Revision History 218 Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used? Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Examples RestrictionsIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed Buttons Soft Buttons Auto ANS Auto Answer/MUTE Conf Conference Call Forwarding FWD/Do Not DisturbDND Navigator Key/Jog Dial/Volume Key Programmable Feature PFButtons Feature Customised Buttons Buttons Feature CTI How to Follow the Steps HintsFor quick operation Hands-free Operation Connection Example Hybrid IP-PBX Making Calls Basic CallingCalling Another Extension To call an extension Intercom Call Calling an Outside Party To call an operator Operator CallOutside Phone no Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge Reference Using an Account Code Account Code Entry To call with one touchAccount code Enter account code Customising the Buttons Create or edit an Account button Easy Dialling With a One-touch Button One-touch DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone no Using a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Dial quick dialling Redial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extension To cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside line To cancel Ccbs Cancel Sending a Call Waiting Notification Call WaitingTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message To call back To clear message waiting indications left on your extension Joining an Existing Call Executive Busy Override To join an intercom callTo join an outside call To an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Press Transfer Accessing the Isdn Service Isdn Service Access To accessOutside line Alternating the Calling Method Alternate Calling-Ring/ Voice To change the method Calling without Restrictions To call Walking COSTo call with a verification code Verification Code Entry Extension PIN Calling through Disa To call an extensionDial Disa Enter Dial your extension number To call an outside party To retry Making Calls From another extension Through DisaYour Extension no Receiving Calls Answering Calls Answering Hands-free Hands-free Answerback Red on Set Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup720 Through an external speaker While hearing a tone Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting caller To end a conversation Recall/hookswitch To request McidPress Transfer or During a Conversation Transferring a Call Call TransferTransferring to an Extension in the PBX To transfer Transferring to an Outside Party Using the PBX Service Press Recall/hookswitch Seize outside lineTo transfer with one touch One-touch Transfer Press Transfer Seize outside line Hookswitch Press ISDN-Hold Dial phone number Customising the Buttons Create or edit an ISDN-Hold button Holding a Call HoldingTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held call Holding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone no To retrieve Call Park Retrieve Hookswitch Extension number Talking to Two Parties Alternately Call SplittingPress Recall Dial the other partys To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Press CO, ICD Group or Intercom To hold the second call and then talk to the original party Press CO , ICD GroupOr Intercom Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationPress FLASH/RECALL Press Transfer Multiple Party Conversation Adding Other Parties during a Conversation ConferenceTo establish a conference call Press Recall Dial desired Or Transfer Press Recall/hookswitch To add four or more parties to a conferenceTo add another party on hold to a conference Desired Leaving a Conference Unattended Conference To leave a conferencePress FLASH/RECALL Leaving a Conference Leaving Three-party Conference To return while others are talkingTo complete a conversation Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside parties Press ISDN-Hold Dial desired phone Tone Enter Mute Flashing red Mute If parts of the conversation cannot be heard Press SP-PHONE Using the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD To set from another extension Enter requiredThen outside phone number Outside Calls Follow Me To set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension no When in FWD/DND Cycle Switch Mode When in FWD/DND Setting Mode FWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Virtual PS To set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringing To cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSN To confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation No Recording a Normal Greeting Message To recordTo play back To clear Recording a Greeting Message for Each Time Mode Time mode Enter Redirecting Your Calls to Your Message Box Enter required numberEnter floating extension Leaving Voice Messages Listening to Voice Messages Left by Callers To listen to voice messagesTo clear the voice message that you are listening to To leave a voice message directly in the message box Another extension Enter desired extension numberTo play back your greeting message and record a voice Message in your own message box To listen to voice messages while your display is locked To clear voice messages from the SVM LogYour Extension PIN Enter extension PIN Accessing Your Message Box from an Outside Telephone Desired phone noOff-hook Dial desired phone Number of a destination Enter extension PIN for PT/SLT/PS Desired extension no Message no Message Example 750 Before Leaving Your Desk To lock To unlockTo make an outside call while your extension is locked Before Leaving Your Desk Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a Call Making/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging Deny721 Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute 760 To stop or answer the ringback To confirmPress Transfer several times Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeDo Not Disturb DND Off-hook Enter Switching FWD/DND Status Using Fixed FWD/DND Button To switch the FWD/DND status for outside callsTo switch the FWD/DND status for intercom calls To set and clear FWD/DND for outside/intercom calls To set/cancel for intercom calls Manual Call Waiting To set/cancel for outside calls Automatic Call WaitingCall Waiting Tone Whisper Ohca Clip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 To select and set/cancel Turning on the Background Music BGM751 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Press Transfer or Time Service Day/Night/Lunch/Break DPT Some wired telephones are prohibited from using this feature Features Default Setting Disable No callDisable No tone Off Utilising the Call Centre To set Log-in/Log-outICD Group To enter/leave Not Ready mode Press Log-in/Log-outPress Log-in/Log-out of a specified group 735 Flashing red Wrap-up mode Monitoring the Status of Waiting Calls Queuing MonitorCall Log History To clear Call Log History 739 Enter ICD Group To change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting call Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone To switch on the relay If an External Relay is ConnectedRelay no Enter relay number If an External Sensor is Connected To answer a sensor call Accessing External Services External Feature Access EFA If a Host PBX is ConnectedPress FLASH/RECALL or EFA If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesPress Voice Mail Transfer Extension number To cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring Recording a Conversation To record into your mailbox Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone Administrative Features Check-inTo check Red on Check-in Check-out To check outPress Check-out 12 H * hour/minute 24 H* hour/minute Display shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727 Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log button To clear the log information To store the callers information in personal speed diallingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or Down Calling with the Outgoing Call Log To call with the Redial buttonUntil desired number When the desired party is displayed Using the Directories Calling with the DirectoryTo select and call Desired directory Until desired Storing Names and Numbers To store a Personal Speed Dialling Directory item Standard mode Entering Characters Option mode Option mode for CE model Option mode for GR model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Dial Lock Time Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Press Time Service Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer Press Toll RestrictionCall Barring Turning on the External Background Music BGM To select and start/stop the background music Recording Outgoing Messages OGM OGM floatingEnter OGM floating To record from an external BGM MOH port To clear the message Releasing Network Direct Station Selection Ndss Monitor Another PBX Extension noDial another PBX extension Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming799 Stored Extension PIN Extension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little Dark An outside call CLIP/COLP When multiple calls arrive IntercomLongest ringing line Ringing Tone Call No-Disable No-Stop recordingNo OFF No call OFF No-Allow No-Headset offYes-On Max digits + To unlock Max digits +No-Normal Any Flexible CO buttons can be modified To store the names and numbers in personal speed dialling ORnamePress Program or Pause To edit the names and numbers of personal speed dialling Enter personal speedPress Left or Right Clearing Features Or Pause Or Store Customising the Buttons Programmable Buttons Programming InputOr Pause DSS or PF Programming input . or Store DSS PF CTI To exit at any time, lift the handset Tone type noTo continue Enter tone type To clear the button Manager Programming Programming Information Or Pause Password Programming Manager ProgrammingChanging Call Charges and Extension Control Or Pause Input Manager Programming System Password Customising Your System System ProgrammingList Programming is shown below. Programme number Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500 Secret Procedure To exit the programming mode at any time, lift the handset System Programming Date & Time12-hour Format 24-hour Format System Speed Dialling Number To confirm your entry after storing dataPhone no Enter phone Press ENTER. Press END Speed dialling Number System Speed Dialling Name Extension NumberName Extension Name Extension no Name Section Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedAn account code is required Dialling Forgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number which Feature Number Table Feature Number Table 204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talking What is This Tone? What is This Tone?When going off-hook While on-hook When you make calls Busy Tone When talking to an outside party When setting the features or programmingWhile off-hook Establishing or leaving a conference New Contents Changed ContentsRevision History Psmpr Software File Version Psmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan