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Panasonic KX-TG1837AL, KX-TG1831AL operating instructions Error messages, Troubleshooting

Models: KX-TG1831AL KX-TG1837AL

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TG1831-1837AL(e).book Page 45 Friday, February 3, 2006 2:24 PM

	Useful Information
Error messages

Error message	Cause & solution
Answer Sys. Full*1	L Erase unnecessary messages (page 32).
Error*1	L Recording was too short. Try again.
Failed	L Phonebook copy failed. Confirm the other handset
	(the receiver) is in standby mode and try again.
Incomplete	L There was an error while copying phonebook
	entries. Erase the unnecessary phonebook entries
	from the other handset (the receiver) and try again.
Invalid Number	L You tried to send an SMS message to a phone
	number saved in the handset phonebook, caller list,
	or redial list that is over 20 digits long.
Memory Full	L The handset’s phonebook memory is full. Erase
	unnecessary entries (page 17).
	L Message memory becomes full. Erase
	unnecessary messages (page 32).
SMS Full	L Erase unnecessary messages (page 28, 28).
You must first subscribe	L You must subscribe to Caller ID service. Once you
to Caller ID.	receive caller information after subscribing to Caller
	ID service, this message will not be displayed.
*1 KX-TG1837 only

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.

Telephone

		Problem		Cause & solution
		w is flashing.		L The handset is not registered to the base unit.
					Register it (page 37).
				L The handset is too far from the base unit. Move
					closer.
				L The AC adaptor is not connected. Check the
					connections.
				L You are using the handset or base unit in an area
					with high electrical interference. Place the handset
					and base unit away from interference sources, such
					as antennas and mobile phones.

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Panasonic KX-TG1837AL, KX-TG1831AL operating instructions Error messages, Troubleshooting

Contents

Model No. KX-TG1831AL Your phone IntroductionMaking/Answering Calls Accessory information Included accessoriesAccessory items Quantity TG1831 TG1837 KX-TCA718EX Additional/replacement accessories Model No DescriptionImportant information Battery cautionGeneral EnvironmentTG1831-1837ALe.book Page 7 Friday, February 3, 2006 224 PM Instructions to customer InstallationService difficulties Controls Connections DisplaysDisplay icons Meaning Icon Base unitBattery charge If you subscribe to an Adsl serviceLocation Battery strength Battery icon High Medium Turning the power on/offPower on Power offSymbol Meaning Display languageDate and time Other features Redial featureMaking calls EraseAnswering calls Auto talk featureAdding entries to the handset phonebook Handset phonebookFinding and calling a handset phonebook entry Editing entries in the handset phonebookChain dial Handset settings TG1831-1837ALe.book Page 20 Friday, February 3, 2006 224 PM Alarm Time settingsRepeater Mode Base unit settingsCall Options Recall/Flash Area Code Call Restrict Other Options Base Unit PINOK iBase Unit Setup Call Options Area Code Setting call restrictionOK iBase Unit Setup Call Options Call Restrict Call optionsCaller list Using Caller ID serviceCall waiting and Caller ID compatible Viewing the caller list and calling backEditing a caller’s phone number before calling back Voice mail serviceErasing caller information Storing caller information into the handset phonebookUsing the public mailbox and private mailboxes Using SMS Short Message ServicePublic Settings SMS On/Off Public Settings Message Centre1 or Message Centre2Writing and sending a new Sending a messageMessage Sending a saved messageErasing saved messages Receiving a messageReading a received message Replying to a messageChanging private mailbox settings SMS settingsStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backPublic Settings PBX Access No Storing the PBX line access number for PBX users onlyGreeting message Answering systemErasing the greeting message Listening to messagesListening to new/all messages Erasing all messagesRemote operation Direct command operation using the handsetCalling back Caller ID subscribers only Turning remote operation onRemote commands Using the answering system remotelyKey Remote command Turning on the answering system remotelyAnswering system setting Changing the number of ringsSelecting the caller’s recording time OK i Answer System Settings Recording Time OK i Answer System Settings Call ScreeningTurning call screening on/off Operating additional units OK i Handset Setup Registration Register H.setRegistering a handset to the base unit Additional handsetsOK iBase Unit Setup Cancelling a handsetOK iBase Unit Setup Other Options Repeater Mode Increasing the range of the base unitCopying phonebook entries CopyCopy All Base unit Wall-mountingUsing an optional belt clip Charger KX-TG1837 onlyAttaching the belt clip Removing the belt clip Character entry Characters available in each character entry modeCharacter entry modes Alphabet character table ABC Numeric entry tableGreek character table M Extended 1 character table N Extended 2 character table OCyrillic character table P When writing SMS messages Troubleshooting Error messagesProblem Cause & solution Setup Other Options Base Unit PIN Provider/telephone company block your phone SMS Short Message Service Problem Cause & solutionAnswering system KX-TG1837 only Specifications PIN IndexCopyright Sales Department Panasonic Australia Pty. Limited