| Useful Information | |
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Telephone |
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Problem | Cause & solution | |
I cannot make or receive calls. | LThe AC adaptor or telephone line cord is not | |
| connected. Check the connections. | |
| LIf you are using a splitter to connect the unit, | |
| remove the splitter and connect the unit to the wall | |
| socket directly. If the unit operates properly, check | |
| the splitter. | |
| LDisconnect the base unit from the telephone line | |
| and connect the line to a known working telephone. | |
| If the working telephone operates properly, contact | |
| our service personnel to have the unit repaired. If | |
| the working telephone does not operate properly, | |
| contact your service provider. | |
| LThe call bar feature is turned on. Turn it off (page | |
| 23). |
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| LYou dialled a call restricted number (page 28). | |
| LThe key lock feature is turned on. Turn it off (page | |
| 14). |
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The unit does not ring. | LThe ringer volume is turned off. Adjust the handset | |
| ringer volume (page 20) and the base unit ringer | |
| volume (page 26). | |
| LThe night mode feature is turned on. Turn it off | |
| (page 21, 26). | |
The batteries should be charging | LClean the charge contact and charge again (page | |
but the battery icon does not | 10). |
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change. | LThe AC adaptor is disconnected. Plug in the AC | |
| adaptor. | |
A busy tone is heard when {C} is | LThe handset is too far from the base unit. Move | |
pressed. | closer and try again. | |
| LAnother handset is on an outside call. Wait for the | |
| other user to complete the call. | |
Static is heard, sound cuts in and | LLocate the handset and the base unit away from | |
out. Interference from other | other electrical appliances. | |
electrical units. | LMove closer to the base unit. | |
| LYour unit is connected to a telephone line with | |
| ADSL (JetStream) service. We recommend that | |
| you contact your ADSL service provider to have an | |
| ADSL Splitter installed. We do not recommend the | |
| use of generic ADSL filters. | |
The handset stops working while | LDisconnect the AC adaptor and turn off the | |
being used. | handset. Connect the AC adaptor, turn on the | |
| handset and try again. | |
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