Troubleshooting

Problem

Cause & Remedy

 

 

 

You cannot operate the

• The handset user is operating the Answering

Answering System with the

System, or is on the phone. Wait until the

base unit.

IN USE/CHARGE indicator light goes out.

 

 

You cannot operate the

• Make sure you enter the correct remote code

Answering System from a

(p. 45).

touch tone phone.

• The Answering System may not respond if the

 

tones are too short to activate the unit. Press

 

each button firmly.

 

• The Answering System is off. Turn it on (p. 47).

You cannot operate the Answering System with the handset.

Someone is operating the Answering System.

You are too far from the base unit. Walk closer to the base unit.

The unit is recording a message. To answer the call, press [] or [].

While recording a greeting message, the unit starts to ring and stops recording.

To answer the call, press [] or []. Start again from the beginning after hanging up.

During playback, the unit

• To answer the call, press [

 

] or [

 

 

]. To resume

 

 

 

 

 

 

starts to ring and stops

playback, press [MESSAGE/SLOW

 

 

TALK] after

 

 

playback.

hanging up.

Caller ID information is not • Caller ID information will not be displayed if the

displayed during message

Caller List is renewed and the caller ID

playback (p. 43).

information is erased (p. 27).

General

Problem

Cause & Remedy

 

 

The unit does not work.

• Check the settings (p. 8–9).

 

• Check whether the dialing mode setting is

 

correct (p. 14).

 

• Charge the battery fully (p. 8).

 

• Clean the charge contacts and charge again

 

(p. 9).

 

• Install the battery properly (p. 8).

 

• Place the handset on the base unit and unplug

 

the AC adaptor to reset it. Plug in, and try again.

 

Re-install the battery (p. 8) and charge it fully.

 

 

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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Panasonic KX-TG2224P, KX-TG2224W, KX-TG2224F operating instructions General, Talk after