Troubleshooting
Useful Information
35
Answering System
You cannot have a
conversation using the
headset.
•Make sure the optional headset is
connected properly (p. 33).
•[SP-PHONE] may have been pressed.
Press [C] to switch to the headset.
[FLASH/CALL WAIT]
does not work properly.
• Set the flash time. Press [VOICE
ENHANCER], [9] and [8], then press
[VOICE ENHANCER] again.
Problem Cause & Remedy
The Answering System is
on, but incoming messages
are not recorded.
•M emory is full. Erase unnecessary
messages (p. 27).
“ ” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
•M emory is full. Erase unnecessary
messages (p. 27).
You cannot operate the
Answering System from
the base unit.
•I f another user is listening to messages
or the Answering System is handling a
call, you cannot operate the Answering
System. Try again later.
You cannot operate the
Answering System from a
touch tone phone.
•Make sure you entered the correct
remote code (p. 18).
•The Answering System may not respond
if the tones are too short to activate the
unit. Press each button firmly.
•The Answering System is off. Turn it on
(p. 30).
You cannot erase
messages.
•W hile another user is operating the
Answering System or a caller is leaving
a message, you cannot erase
messages.
Problem Cause & Remedy
FULL
TG2323C.fm Page 35 Friday, February 20, 2004 10:59 AM