Useful Information
33
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Programmable settings
Problem Cause/solution
The unit does not work. LMake sure the batteries are installed correctly
(page 10).
LFully charge the batteries (page 11).
LCheck the connections (page 9).
LUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the
base unit. Register the handset (page 24).
I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
LIf you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
LDisconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service
provider/telephone company.
Problem Cause/solution
While programming, the
handset starts to ring.
LA call is being received. Answer the call and
start again after hanging up.
I cannot register a handset to
a base unit.
LThe maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base unit
(page 24).
LPlace the handset and the base unit away from
other electrical appliances.
TG9361BX(e)_OI.book Page 33 Wednesday, April 16, 2008 3:08 PM