Useful Information

Problem

Cause/solution

While programming, the

L A call is being received. Answer the call and

handset starts to ring.

start again after hanging up.

I cannot register a handset to a

L The maximum number of handsets (4) is

base unit.

already registered to the base unit. Cancel

 

unused handset registrations from the base

 

unit (page 26).

 

L Place the handset and the base unit away

 

from other electrical appliances.

 

 

Battery recharge

 

 

 

Problem

Cause/solution

The handset beeps and/or

L Battery charge is low. Fully charge the

7flashes.

batteries (page 12).

I fully charged the batteries, but

L Clean the charge contacts and charge again

7still flashes or 8is

(page 12).

displayed.

L It is time to replace the batteries (page 11).

I fully charged the batteries, but

L Clean the battery ends (S, T) and the

the operating time seems to be

charge contacts with a dry cloth, and charge

shorter.

again.

 

 

Making/answering calls, intercom

 

 

Problem

Cause/solution

Noise is heard, sound cuts in

L You are using the handset or base unit in an

and out.

area with high electrical interference. Place

 

the base unit and use the handset away from

 

sources of interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL service, we

 

recommend connecting a DSL/ADSL filter

 

between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for

 

details.

The handset and/or base unit

L The ringer volume is turned off. Adjust the

does not ring.

ringer volume (page 16, 23).

 

L Night mode is turned on. Turn it off (page 25).

I cannot make a call.

L The dialing mode may be set incorrectly.

 

Change the setting (page 14).

 

L The handset is too far from the base unit.

 

Move closer and try again.

I cannot make long distance

L Make sure that you have long distance

calls.

service.

 

 

44For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TGA931T, KXTG4321 Battery recharge Problem Cause/solution, Making/answering calls, intercom