Useful Information
47
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Answering system
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Problem Cause/solution
The unit does not record
new messages.
LThe answering system is turned off. Turn it on
(page 32).
LThe message memory is full. Erase unnecessary
messages (page 33).
LThe recording time is set to Greeting only.
Change the setting (page 37).
LIf you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 36).
I cannot operate the
answering system.
LSomeone is using the unit. Wait for the other user
to finish.
LA caller is leaving a message. Wait for the caller to
finish.
LThe handset is too far from the base unit. Move
closer.
I cannot operate the
answering system
remotely.
LThe remote access code is not set. Set the remote
access code (page 35).
LYou are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 35).
LPress each key firmly.
LThe answering system is turned off. Turn it on
(page 36).
Problem Cause/solution
TG403x.book Page 47 Wednesday, December 23, 2009 1:58 PM