Useful Information

 

 

Problem

Cause/solution

The 2nd caller’s

L In order to use Caller ID, call waiting, or Call

information is not

Waiting Caller ID (CWID), you must first contact

displayed during an

your service provider/telephone company and

outside call.

subscribe to the desired service.

 

After subscribing, you may need to contact your

 

service provider/telephone company again to

 

activate this specific service, even if you already

 

subscribed to both Caller ID and Call Waiting with

 

Caller ID services (CWID).

 

 

Answering system

 

 

 

Problem

Cause/solution

The unit does not record

L The answering system is turned off. Turn it on

new messages.

(page 32).

 

L The message memory is full. Erase unnecessary

 

messages (page 33).

 

L The recording time is set to Greeting only.

 

Change the setting (page 37).

 

L If you subscribe to a voice mail service, messages

 

are recorded by your service provider/telephone

 

company, not your telephone. Change the unit’s

 

number of rings setting or contact your service

 

provider/telephone company (page 36).

I cannot operate the

L Someone is using the unit. Wait for the other user

answering system.

to finish.

 

L A caller is leaving a message. Wait for the caller to

 

finish.

 

L The handset is too far from the base unit. Move

 

closer.

I cannot operate the

L The remote access code is not set. Set the remote

answering system

access code (page 35).

remotely.

L You are entering the wrong remote access code. If

 

you have forgotten your remote access code,

 

enter the remote access code setting to check

 

your current code (page 35).

 

L Press each key firmly.

 

L The answering system is turned off. Turn it on

 

(page 36).

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG4033, KXTG4031B, KX-TG4053, KX-TG4052, KX-TG4034, KX-TG4054, KX-TG4032 Answering system Problem Cause/solution