Problem Cause/solution
The handset or base unit
does not ring.
RThe ringer volume is turned off. Adjust the ringer
volume (page 41, 43).
RWhen one handset is selected to ring for cellular
calls, other units do not ring. To change the
selection, see page 20.
RSilent mode is turned on for the handset. Turn it off
(page 46).
I cannot make local calls
with the handset or base
unit using a cellular line.
RYou need to add your area code when making
cellular calls. Store your area code in order to
automatically add it to the beginning of the 7-digit
phone number when making cellular calls
(page 22).
I cannot make or answer
cellular calls with the
handset or base unit.
RDepending on the cellular phone’s compatibility,
you may not be able to make or answer cellular
calls even if the cellular phone is connected to the
base unit.
RMake sure that the CELL 1 or CELL 2 indicator
lights green and the cellular phone is connected to
the base unit (page 21).
RIf someone is talking on a cellular call or using the
headset, you cannot use the cellular feature.
There can be only one active Bluetooth connection
at a time.
RThe cellular phone is being used separately from
your system.
I can make and answer
cellular calls but cannot
hear a sound.
RThe Bluetooth technology on your cellular phone
may not be functioning normally. Turn off and on
your cellular phone.
RDisconnect and reconnect the base unit AC
adaptor and try again.
I cannot switch cellular
calls from the unit to the
cellular phone.
RYour cellular phone may not support this feature.
Refer to the operating instructions of your cellular
phone.
I cannot make a call using
the landline.
RThe dialing mode may be set incorrectly. Change
the setting (page 18).
RThe handset is too far from the base unit. Move
closer and try again.
RThe cellular line only mode is turned on. Turn it off
(page 21).
I cannot make long
distance calls.
RMake sure that you have long distance service.
For assistance, please visit http://www.panasonic.com/help 75
Useful Information