Panasonic KXTH111 operating instructions Answering system Problem Cause/solution

	Useful Information
Problem	Cause/solution
I cannot dial the phone	LThe phone number you dialed might have an incorrectly
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 29).
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	service provider and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone service provider again to activate this
	specific service, even if you already subscribed to both
	Caller ID and Call Waiting with Caller ID services
	(CWID).
Answering system
Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 48).
location.	LThe answering system is off. Turn it on (page 49).
The unit does not record	LThe recording time is set to “Greeting only”. Select
new messages.	a different setting (page 51).
	LThe message memory is full. Erase unnecessary
	messages (page 46).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone service provider not your
	telephone (page 50).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.
The message indicator	LNew messages have been recorded. Listen to the new
on the handset slowly	messages (page 45, 46).
flashes amber.
I cannot hear a message	LThe call screening feature is turned off. Turn it on (page
from the speaker when	51).
the answering system is	LThe volume for the base unit is turned off. Turn the
recording a message.	volume up by pressing {^} on the base unit.

For assistance, please visit http://www.panasonic.com/phonehelp 71