Troubleshooting

If You Have Any of These Problems

 

 

 

 

 

 

 

 

 

 

Mode

Symptom

Cause / Action

page

 

 

 

 

 

 

 

 

During Standby

The display is blinking

The battery is completely discharged. This may happen at first

--

 

 

 

 

installation. After setting the clock, the blinking will stop.

 

 

 

 

 

 

 

 

 

During Transmission

Document doesn’t

1. Check that your document is free of staples and paper

36

 

 

 

feed/multiple feeds

clips, and that it is not greasy or torn.

 

 

 

 

 

2. Check that your document is the right type to send through

 

 

 

 

 

an ADF by consulting the list on "Documents You Cannot

 

 

 

 

 

Send". If your document has the characteristics listed,

 

 

 

 

 

make a photocopy of your document and send the copy

 

 

 

 

 

instead.

 

 

 

 

 

3. Check that the document is loaded properly.

37

 

 

 

 

4. Adjust the ADF Pressure.

106

 

 

 

 

 

 

 

 

 

Document jam

The information code 031 will appear on the display if the

103

 

 

 

 

document becomes jammed.

 

 

 

 

 

 

 

 

 

Transmission Copy

Vertical lines on the

Check own copy quality. If copy is OK, your machine has no

104

 

 

Quality

transmitted document

problem, report to the receiving party that they have a

 

 

 

 

 

problem. If copy is NG, clean the Scanning Area.

 

 

 

 

 

 

 

 

 

 

Transmitted document

1. Make sure the document is set face down.

 

 

 

 

is blank

2. Check own copy quality. If copy is OK, your machine has

104

 

 

 

 

no problem, report to the receiving party that they have a

 

 

 

 

 

problem. If copy is NG, clean the Scanning Area.

 

 

 

 

 

 

 

 

 

During Reception

No recording paper

The information code 010 will appear on the display if the

17

 

 

 

 

paper runs out.

 

 

 

 

 

 

 

 

 

 

Recording paper jam

The information code 001 or 007 will appear on the display if

102

 

 

 

 

the paper gets jammed.

 

 

 

 

 

 

 

 

 

 

Recording paper

Make sure that there is paper in the Paper Tray. Follow the

17

 

 

 

doesn’t advance into

instructions for loading paper.

 

 

 

 

machine

 

 

 

 

 

 

 

 

 

 

 

Recording paper

Check to see if the recording paper is jammed inside of the

102

 

 

 

doesn’t eject after

machine.

 

 

 

 

printing

 

 

 

 

 

 

 

 

 

 

 

Document auto

Check Print Reduction settings.

61

 

 

 

reduction doesn’t work

 

 

 

 

 

 

 

 

 

 

 

Out of toner

The information code 041 will appear on the display if the

15

 

 

 

 

Toner Cartridge runs out of toner.

 

 

 

 

 

 

 

 

 

Print Copy Quality

Vertical lines printing

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)

82

 

 

 

on the received

and check quality to make sure whether your machine has

15

 

 

 

document

trouble.

 

 

 

 

 

• If Journal report quality is OK, your machine has no problem,

 

 

 

 

 

report to the sending party that they have a problem.

 

 

 

 

 

• If copy is NG, replace the Drum Unit.

 

 

 

 

 

 

 

 

 

 

Fuzzy print

1. Make sure you are using the correct paper for the best

109

 

 

 

 

possible print quality.

 

 

 

 

 

2. Try reversing the recording paper to the other side.

 

 

 

 

Missing dots or lines/

1. Make sure you are using the correct paper for the best

109

 

Solving

 

inconsistent darkness

possible print quality.

 

 

 

 

 

 

 

within print

2. Replace the Drum Unit.

15

 

 

 

 

 

 

 

 

 

Fading print

Your Toner Cartridge may be running out of toner. Replace the

15

 

Problem

 

 

possible print quality.

 

 

 

 

Toner Cartridge.

 

 

 

 

Faint print

You may need to choose a different paper for the best

109

 

 

 

 

 

 

 

 

95

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Panasonic UF-490 appendix Troubleshooting, If You Have Any of These Problems, Symptom Cause / Action
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UF-490 specifications

The Panasonic UF-490 is a high-performance multifunction facsimile machine that seamlessly integrates advanced technologies to cater to the needs of modern businesses. Designed for efficiency and reliability, this device offers a combination of features that enhances productivity while simplifying communication processes.

One of the main distinguishing characteristics of the UF-490 is its high-speed fax transmission capability, ensuring documents are sent swiftly and securely. With a transmission speed of up to 33.6 kbps, users can expect rapid communication, essential for fast-paced work environments. The device also features a reliable memory capacity, allowing users to store numerous documents for batch transmission, a crucial feature for offices handling a large volume of fax communications.

In terms of design, the UF-490 boasts a compact and ergonomic build that fits seamlessly into any office setting. Its user-friendly interface is equipped with a backlit LCD display, which provides clear visibility of settings and statuses, making operation straightforward even for less tech-savvy users. The device’s keypad is designed for ease of navigation, allowing for quick dialing and reduced user error.

The Panasonic UF-490 is also equipped with comprehensive document handling capabilities. It includes a built-in automatic document feeder (ADF) that supports multiple page scanning, making it ideal for sending and receiving lengthy documents efficiently. The device supports a variety of media sizes, ranging from standard letter-size pages to legal documents, ensuring versatility in different business applications.

Furthermore, the UF-490 employs advanced error correction technology, minimizing the chances of miscommunication and ensuring that sent and received faxes are of high clarity and accuracy. This feature is particularly valuable in industries requiring precision and attention to detail.

Lastly, the Panasonic UF-490 is known for its robust build quality, which guarantees durability and long-term use. Its energy-efficient design also contributes to reduced operational costs, making it an excellent investment for any business looking to enhance communications without compromising on quality or performance.

In summary, the Panasonic UF-490 combines speed, efficiency, and reliability, making it an ideal choice for businesses seeking a multifunction fax solution. With its advanced features and user-friendly design, it stands out as a reliable partner in the modern workplace.
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