Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

 

Action

page

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

001

Recording paper jammed when feeding from the

Remove the jammed paper.

102

 

 

 

Paper Tray.

 

 

 

 

 

 

 

 

 

 

 

007

Recording paper did not completely exit out of

Remove the Drum Unit/Toner Cartridge

102

 

 

 

machine.

Assembly Cartridge and remove the jammed

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

010

No recording paper.

Load the recording paper.

17

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

1.

Reload the document properly.

37

 

 

 

 

2.

Remove the document jam.

103

 

 

 

 

3.

Adjust ADF.

106

 

 

 

 

 

 

 

 

 

031

Document paper is too long or jammed.

1.

Reload the document properly.

37

 

 

 

Document length exceeds 78.8 inches (2 meters).

2.

Remove the document jam.

103

 

 

 

 

 

 

 

 

041

Out of toner.

Replace the Toner Cartridge.

15

 

 

 

 

 

 

 

 

 

043

Toner is getting low.

 

 

 

 

 

 

 

 

 

 

 

044

The Life Expectancy of the Drum Unit has been

Replace the Drum Unit.

15

 

 

 

reached.

 

 

 

 

 

 

 

 

 

 

 

045

Drum Unit/Toner Cartridge Assembly is not installed.

Install the Drum Unit/Toner Cartridge Assembly.

15

 

 

 

 

 

 

 

 

061

ADF Door is open.

Close the ADF Door.

--

 

 

 

 

 

 

 

 

 

400

During initial handshake, receiving station did not

1.

Check with the other party.

--

 

 

 

respond or communication error occurred.

2.

Reload the document(s) and send again.

 

 

 

 

 

 

 

 

 

402

During initial handshake, communication error

Reload the document(s) and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set "POLLED=ON".

--

 

 

 

 

 

 

 

 

404/405

During initial handshake, communication error

Reload the document(s) and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

 

 

previous page sent.

 

 

 

 

 

 

 

 

 

 

 

408/409

Remote side confirmation of previous page is illegible.

Wait a few minutes and send again.

--

 

 

 

 

 

 

 

 

410

Communication aborted on the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

411

Polling password does not match.

Check the polling password.

66

 

 

 

 

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

414

Polling password does not match.

Check the polling password.

66

 

 

 

 

 

 

 

 

416/417

Received data has too many errors.

Check with the other party.

--

 

 

418

 

 

 

 

 

 

 

 

 

 

 

 

 

420/421

Machine goes to receiving mode, but receives no

1.

Remote side misdial.

--

 

 

Solving

 

command from the transmitting side.

2.

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

 

 

 

 

433/434

Communication error occurred while receiving.

Check with the other party.

--

 

Problem

459

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

99

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Panasonic UF-490 appendix Information Codes, Info Meaning Action Code
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UF-490 specifications

The Panasonic UF-490 is a high-performance multifunction facsimile machine that seamlessly integrates advanced technologies to cater to the needs of modern businesses. Designed for efficiency and reliability, this device offers a combination of features that enhances productivity while simplifying communication processes.

One of the main distinguishing characteristics of the UF-490 is its high-speed fax transmission capability, ensuring documents are sent swiftly and securely. With a transmission speed of up to 33.6 kbps, users can expect rapid communication, essential for fast-paced work environments. The device also features a reliable memory capacity, allowing users to store numerous documents for batch transmission, a crucial feature for offices handling a large volume of fax communications.

In terms of design, the UF-490 boasts a compact and ergonomic build that fits seamlessly into any office setting. Its user-friendly interface is equipped with a backlit LCD display, which provides clear visibility of settings and statuses, making operation straightforward even for less tech-savvy users. The device’s keypad is designed for ease of navigation, allowing for quick dialing and reduced user error.

The Panasonic UF-490 is also equipped with comprehensive document handling capabilities. It includes a built-in automatic document feeder (ADF) that supports multiple page scanning, making it ideal for sending and receiving lengthy documents efficiently. The device supports a variety of media sizes, ranging from standard letter-size pages to legal documents, ensuring versatility in different business applications.

Furthermore, the UF-490 employs advanced error correction technology, minimizing the chances of miscommunication and ensuring that sent and received faxes are of high clarity and accuracy. This feature is particularly valuable in industries requiring precision and attention to detail.

Lastly, the Panasonic UF-490 is known for its robust build quality, which guarantees durability and long-term use. Its energy-efficient design also contributes to reduced operational costs, making it an excellent investment for any business looking to enhance communications without compromising on quality or performance.

In summary, the Panasonic UF-490 combines speed, efficiency, and reliability, making it an ideal choice for businesses seeking a multifunction fax solution. With its advanced features and user-friendly design, it stands out as a reliable partner in the modern workplace.
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