Troubleshooting

Troubleshooting Tables

The unit is designed to provide many years of trouble-free service. However, if a problem occurs, refer to the appropriate table in the following sections for possible solutions.

Device Problems

Table 6-2. Device Problems

Symptom

Possible Cause

Solutions

 

 

 

No power, or the LEDs

The power cord is not

Check that the power cord is

are not lit.

securely plugged into the

securely attached at both ends.

 

wall receptacle to rear

 

 

panel connection.

 

 

 

 

 

The wall receptacle has no

H Check the wall receptacle

 

power.

power by plugging in some

 

 

equipment that is known to be

 

 

working.

 

 

H Check the circuit breaker.

 

 

H Verify that your site is not on

 

 

an energy management

 

 

program.

 

 

 

Power-On Self-Test

The unit has detected an

H Reset the unit and try again.

fails. Only Alarm LED

internal hardware failure.

H Contact your service

is on after power-up.

 

 

representative.

 

 

 

 

H Return the unit to the factory

 

 

(refer to Warranty, Sales,

 

 

Service, and Training

 

 

Information on page A of this

 

 

document).

 

 

 

Cannot access the

Login or password is

H Reset the FrameSaver unit

FrameSaver unit or

incorrect, COM port is

(Main Menu Control

the menu-driven user

misconfigured, or the

Reset Device).

interface.

FrameSaver unit is

H Contact your service

 

otherwise configured so it

 

representative.

 

prevents access.

 

 

 

 

 

An LED appears

LED is burned out.

Run the Lamp Test. If the LED in

dysfunctional.

 

question does not flash with the

 

 

other LEDs, then contact your

 

 

service representative.

 

 

 

Not receiving data.

Network cable loose or broken.

HReconnect or repair the cable.

HCall the network service provider.

Receiving data errors

Frame Relay Discovery is

Change the DLCI Type for each

on a multiplexed DLCI,

being used for automatic

network DLCI from Multiplexed to

but frame relay is

DLCI and PVC

Standard, turning off

okay.

configuration.

multiplexing.

 

The equipment at the other

 

 

end is not frame relay

 

 

RFC 1490-compliant.

 

 

 

 

6-10

March 2000

9664-A2-GB20-00

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Paradyne 9664 manual Troubleshooting Tables, Device Problems Symptom Possible Cause Solutions

9664 specifications

The Paradyne 9664 is a high-performance broadband multiplexer designed for the reliable transmission of data over various types of communication media. This advanced device enables businesses and service providers to integrate multiple digital signal formats into a single high-capacity transmission line, thereby optimizing bandwidth usage and enhancing overall network efficiency.

One of the standout features of the Paradyne 9664 is its ability to support multiple protocols, including T1, T3, and Ethernet. This versatility allows users to consolidate their networking infrastructure, reducing the need for multiple types of equipment and simplifying network management. The device's capability to handle diverse data formats not only makes it suitable for various applications but also ensures future-proofing as technology continues to evolve.

The Paradyne 9664 utilizes advanced Time Division Multiplexing (TDM) technology, which enables it to allocate bandwidth dynamically based on real-time traffic demands. This intelligent bandwidth allocation helps to reduce latency and ensures that critical applications receive the necessary resources when needed. Additionally, the system features robust error correction algorithms to minimize data loss during transmission, enhancing the reliability of the network.

In terms of characteristics, the Paradyne 9664 is designed with user-friendliness in mind. Its modular architecture allows for easy upgrades and scalability, making it an attractive option for growing businesses. The device also features a comprehensive set of diagnostic tools, enabling network administrators to monitor performance and troubleshoot issues effectively.

Another noteworthy aspect of the Paradyne 9664 is its security features. With built-in encryption capabilities and the option to implement virtual private networks (VPNs), the device provides secure data transmission, protecting sensitive information from unauthorized access.

Overall, the Paradyne 9664 stands out as a robust, flexible, and efficient solution for organizations looking to enhance their communication networks. With its combination of advanced technologies, user-centric design, and strong security measures, it is well-equipped to meet the demands of today’s dynamic networking environment, making it an essential tool for businesses aiming to maintain a competitive edge in an increasingly connected world.