10. Push on the exit cover firmly to close it. Both latches will click into place.
11. Close the cover and printhead assembly.
12. Turn on the printer and press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon. Resend your format, batch, and check digit packets.
T r o u b l e s h o o t i n g
This section provides solutions to minor printing problems.
Problem | Action |
|
|
Error message appears | Turn OFF the printer, wait fifteen seconds and |
during startup | then turn ON the printer. Call Service if the error |
| message reappears. |
Does not print. | Check supply. |
| Check ribbon. |
| Send a corrected format and batch packet. |
Does not feed. | Set wide/narrow knobs correctly. |
Partially printed data. | Clean the printhead. |
| Send a corrected format packet. |
Printing shadows or | Clean the printhead. |
smears. | Change supply. |
| Check ribbon. |
Light Printing. | Change supply. |
| Adjust the print contrast. |
| Check wide/narrow knobs. |
| Check ribbon. |
Heavy Printing. | Clean the printhead. |
| Change supply. Adjust the print contrast. |
| Check wide/narrow knobs. |
| Check ribbon. |
Voids in printing. | Clean the printhead. |
| Change supply type. |
| Check ribbon. |
Serial bar codes do not | Leave printhead unlatched when not in use. |
scan. | Use a print speed of 2.5 IPS. |
| Adjust the print contrast. |
Backing paper is wrapped | Carefully remove the backing paper. Make sure |
around platen or peel | the backing paper tears at the |
roller. | edge when using backfeed and peel mode. |
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