Troubleshooting | Paxar TC6037PR specification

T R O U B L E S H O O T I N G	6

This chapter explains how to

print diagnostics labels

reset the printer

call Technical Support.

This chapter also provides explanations of your printer’s errors. The errors are classified by type and are listed in order. If you have trouble loading supplies or performing maintenance, refer to your Equipment Manual.

Follow the directions provided with the error description to correct the problem. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter.

Troubleshooting 6-1

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Image 87

Contents

Silver and Gold Canadian D.O.C. Warning B L E O F C O N T E N T S Page Iii Page Page Page A n d a r d F e a t u r e s Following features are standard on the printerT T I N G S T a R T E D O u t T h i s M a n u a l Type the following text field E a t i n g a n M P C L I I F o r m a t P a c k e tType the following constant text field Type the following bar code field Type the following text field data Type the following bar code data C L I I P u n c t u a t i o n Here are some guidelines to follow when using MpcliiUse the following symbols when creating Mpclii packets I n g M P C L I I C o n v e n t i o n s A n d a r d S y n t a x G u i d e l i n e s A r t i n g w i t h a D e s i g n T e r m i n i n g t h e P r i n t a r e a T e r m i n i n g F o r m a t C o n t e n t s A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s8Getting Started N s i d e r i n g F o n t s N s i d e r i n g F i e l d T y p e s L l i n g i n t h e F o r m a t W o r k s h e e t I n g t h e F o r m a t W o r k s h e e t F I N I N G F I E L D S Width,name p F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Format#,action,device,measure,length T1. T T2. field# T3. # of char T4. fix/var T5. row F i n i n g T e x t F i e l d s Varies with each letter 4Defining Fields Line field T12. alignment Options 6Defining Fields Example T,2,10,V,250,80,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition8Defining Fields B4. fix/var 10Defining Fields B7. font Dots/mils Available 12Defining Fields Bar Code Density Narrow Narrow to Data Appearance Char Set Example B,3,12,F,150,70,1,2,80,7,L,0 p 14Defining Fields 741 F i n i n g C o n s t a n t T e x t F i e l d s 16Defining Fields Defining Fields 18Defining Fields End col,thickness,pattern p F i n i n g L i n e F i e l d sN e T y p e s Type,row,column,angle/end row,length 20Defining Fields L6. length/ If Using Segments end col Example L,S,110,70,110,350,10, p F i n i n g B o x F i e l d s 22Defining FieldsRow,column,end row,end col,thickness,pattern p Example Q,240,80,270,130,3, p 24Defining Fields F I N I N G F I E L D O P T I O N S 2Defining Field Options P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s S t r i c t i o n s Fixed char T i o n 1 F i x e d D a t a T i o n 4 C o p y D a t a Src fld,src start,# to copy,dest startCopy code p 203 Non-printable 339 Text R g i n g F i e l d sB F i e l d s Field Data Field Type 30,L/R,character p T i o n 3 0 P a d D a t aM p l e U s e f o r P a d d i n g Pads data with an X on the left side of the field 42,appearance code p T i o n 3 1 C a l c u l a t e C h e c k D i g i tT i o n 4 2 P r i c e F i e l d 31,gen/ver,check digit # p T i o n 5 0 B a r code D e n s i t y 50,narrow,wide,gap,narspace,widespace p50,4,8,4,4,8 p 51,2,S p 51,security,stand/default p 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h10Defining Field Options 60,I,5,1,6 p 60,I/D,amount,l pos,r pos p T i o n 6 1 R e i m a g e F i e l d Re-Image on61 p A,R,10,5,P,65432 p Fldlength,D/P,weights pI n g C h e c k D i g i t s Selector,action,device,modulus 3 2 4 5 2 1 M o f P r o d u c t s C a l c u l a t i o n M o f D i g i t s C a l c u l a t i o n Field Weight string Products 16Defining Field Options E a T I N G G R a P H I C S Run Length E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Hex Method E c i a l C o n s i d e r a t i o n s S i g n i n g B i t m a p p e d I m a g e s 4Creating Graphics I n g t h e H e x M e t h o d 00111111 = 3F 11111111 = FF 11110000 = F0 I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on Temporary Storage Flash T e r m i n i n g H o w t o S t o r e t h e I m a g eI n g R a M I n g Te m p o r a r y S t o r a g e T h i n t h e G r a p h i c P a c k e t H e a d e r E a t i n g a G r a p h i c P a c k e tI n g F l a s h S i t i o n i n g t h e G r a p h i c I m a g e T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a t10Creating Graphics 99,A,R,G,0,0,0,99Wire p E a t i n g B i t m a p F i e l d s Row,column,algorithm,data p39,56,H,3FFFFFF0 p E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p1,H,000000E00000 p 1,2 p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p M p l e H e x G r a p h i c P a c k e t 16Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e t 18Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l dGraphID,row,col,mode,rotation p M p l e B i t m a p G r a p h i c I m a g e 20Creating Graphics57,0,0,0,0 p I N T I N G F i n i n g t h e B a t c h H e a d e r Format#,N/U,quantity pN,1 p F i n i n g t h e B a t c h C o n t r o l F i e l d Feedmode,batchsep,printmult,multipart p0,1,1 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s R g e d o r S u b F i e l d s T c h Q u a n t i t y Z e r o M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h M e t h o d T i o n a l E n t r y M e t h o d D i f y i n g F o r m a t s 8Printing Troubleshooting I n t i n g D i a g n o s t i c s L a b e l s From the Diagnostics menu, select Printer. You see Yo u R e c e i v e a n Error M e s s a g e A d i n g D i a g n o s t i c s L a b e l sL l i n g T e c h n i c a l S u p p o r t T a Error s R m a t Error sError Description Code Page Page T i o n Error s T c h Error sPage Error Code L i n e C o n f i g u r a t i o n Error sPage A p h i c Error s E c k D i g i t Error s M m u n i c a t i o n Error s T a F o r m a t t i n g F a i l u r e s C h i n e Fault s Page A s h M e m o r y Error s M o r y E x p a n s i o n Error sPrinter not initialized Printer job queue full R d P r i n t e r F a i l u r e Error s 18Troubleshooting I N T E R O P T I M I Z a T I O N 2Printer Optimization J u s t i n g t h e P r i n t Q u a l i t yDark Light D u c i n g I m a g i n g T i m e T h P a c k e t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h F o r m a t s T h F i e l d s T h B a r codes 6Printer Optimization M P L E SA 2Samples Errorcor mask# datainput, charM p l e Q u i c k R e s p o n s e P a c k e t s T e r i n g B a t c h D a t a f o r Q R code Code P a c k e t R u c t u r e d a p p e n d M o d eSamples A-3 B006qrcode, p R u c t u r e d a p p e n d Q R code P a c k e t4Samples D0205E9,Q0A, p M p l e M a x i code P a c k e t s Mode Description 6Samples D e 0 O b s o l e t e S a m p l e Samples A-7 D e 2 S a m p l e 8Samples D e 3 S a m p l e Samples A-9 M p l e U P C a F o r m a t P a c k e tN g T a g E x a m p l e Sample Batch Packet G E x a m p l e B e l E x a m p l e10Samples C e i p t F o r m a t E x a m p l e B e l S a m p l eSamples A-11 12Samples Fonts B-1 N T SB 2Fonts These samples were printed using the Internal Symbol setStandard Font Bold Font OCRA-like Font These samples were printed using Code CG Triumvirate Typeface BoldFonts B-3 N o s p a c e d F o n t M a g n i f i c a t i o n T m a p F o n t I n f o r m a t i o n Fonts B-5 T r i u m v i r a t e T y p e f a c e B o l d 8 p t O p o r t i o n a l F o n t M a g n i f i c a t i o n Fonts B-7 8Fonts Fonts B-9 Fonts Fonts B-11 T r i u m v i r a t e T y p e f a c e B o l d 1 8 p t T r i u m v i r a t e T y p e f a c e B o l d 2 2 p t Fonts B-13 100 61.98 10 mm 22.49 157.43 Dots 119 Fonts B-15 100 13.02 91.15 10 mm 33.07 231.51 Dots 175 N t # 1 0 1 Fonts B-17 100 24.48 171.35 10 mm 62.18 435.24 Dots 329 Fonts B-19 A l a b l e F o n t I n f o r m a t i o n W n l o a d i n g T r u e T y p e F o n t s U e T y p e F o n t I n f o r m a t i o n Sjis I n g I n t e r n a t i o n a l F o n t s L e c t i n g a S y m b o l S e t Font Character Mapping Symbol Set Parameter T15, C13, or A6 T e r n a t i o n a l F o n t S a m p l e C e n s i n g Y o u r F o n t s Example W,200,A,M,68 p font data p font data p DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sL e c t i n g a S y m b o l S e t o r code P a g e Internal T e r i n g E x t e n d e d C h a r a c t e r s I n g code 1 2 8 F u n c t i o n codes T e r n a l S y m b o l S e t Symbol Sets/Code Pages C-3 S I S y m b o l S e t L d C h a r a c t e r S e t 4Symbol Sets/Code Pages Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n Symbol Sets/Code Pages C-7 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 Char Hex Decimal 14Symbol Sets/Code Pages Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages N a r y t o H e x C o n v e r s i o n C h a r t Symbol Sets/Code Pages C-17 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages F W h i t e D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t B l a c k D o t s 22Symbol Sets/Code Pages R M a T D E S I G N T O O L S 2Format Design Tools T c h W o r k s h e e t Format Design Tools D-3 E c k D i g i t W o r k s h e e t SupplyLayout English 4Format Design Tools SupplyLayout Metric SupplyLayout Graphic 6Format Design Tools Format Page O S S a R Y A,R,E,600,400,Fmt-1 p Index D E Index Index Index Index Index RAM Index

Paxar TC6037PR manual Troubleshooting

Models: TC6037PR

T R O U B L E S H O O T I N G