If these steps do not solve the problem, call Technical Support.

Have the following information ready before you call:

￿computer brand name and type of software or terminal brand name and model

￿Monarch printer model

￿printer serial number

￿support agreement, contract number, or invoice information

￿customer number

D a t a E r r o r s

A data error indicates that incorrect data was received from the host, causing the printer to ignore the entire print job. After checking the packet and correcting the problem, transmit the print job again.

The following is a list of data errors. These errors occur because data in the format, batch, check digit, font, or graphic packet is invalid.

F o r m a t E r r o r s

Error Description

Code

001 Format ID number must be 1 - 999.

002Name must be 1 - 8 characters inside quotes or a printer-assigned name (“”).

003

Action must be A (add) or C (clear).

004

Supply length is invalid (maximum is 4"). See “Defining the

 

Format Header” in Chapter 2 for valid lengths.

005Supply width is invalid (maximum is 2"). See “Defining the Format Header” in Chapter 2 for valid widths.

006Storage device must be R (volatile RAM), T (temporary storage), or F (flash memory).

6-4Troubleshooting

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Paxar TC6037PR manual T a Error s, R m a t Error s, Error Description Code