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d. Send action to all: If you want to send notification simultaneously to every member of the recipient group who is logged in when an
alarm or event in this category is triggered, select “Send action to all available user/groups.” In this case, the order of the members in
the recipient group’s Members list is irrelevant.
e. Notify via E-mail: If you want recipients to be sent an e-mail message notifying them when an alarm or event in this category is
triggered, click this field. E-mail notification is done in addition to the other methods of notification.
E-mail notification is sent to every member of the recipient group who has an e-mail address configured, regardless of whether the
member is logged in when the alarm or event occurs. The e-mail message is broadcast simultaneously to all recipients, regardless of
whether you have selected “Send action to first available user/group” or “Send action to all available user/groups.” An alarm/event
e-mail message includes the following information:
The name of the server the alarm or event is defined on
The alarm/event category
The alarm/event type
The date and time the alarm or event occurred
In addition to selecting “Notify via e-mail” for the alarm/event category, you must complete the following additional steps:
Configure the e-mail server on the E-mail tab of the Project Properties dialog box. Refer to Project Properties - E-mail Tab for
instructions.
Configure an e-mail address for each recipient. If a user belongs to a recipient group for an alarm/event category that uses
e-mail notification, but the user does not have an e-mail address configured, the user will not receive email notification. Refer to
Users for instructions on configuring user accounts.
5. Attributes:
a. Priority: Assign a priority to the category if you want some or all of the alarms and events in the category to inherit their priority from
the category. The category priority overrides the priority for a particular alarm or event only if “Use category priority” is selected for
that alarm or event.
VMX300(-E) uses priorities to resolve situations in which two or more objects attempt to control a particular device at the same time.
The object with the higher priority number is given control of the device. The highest priority you can assign to an object is 99. The
lowest is 1. System events have priority 100. Users, schedules, and alarms and events all have a priority. The scripts associated with
these objects inherit the object’s priority.
b. Color: Select a color to signify that the alarm or event has been triggered. Alarm/event icons and Session Manager entries for alarms
and events in this category display in the alarm color.
c. Default color: Select a color to signify that the alarm is not in an alarm state. Alarm/event icons and Session Manager entries for
alarms and events in this category display in the default color once the alarm or event has been acknowledged, or, if it does not
require acknowledgement, once it becomes complete. The icon for an alarm or event that has never been triggered displays in the
default color.
d. Sound: If you want a sound to play on recipients’ workstations when the alarm or event is triggered, select Sound.
e. Sound file: Click Sound File to select the file for the sound you want to play on a recipient’s workstation when the alarm or event is
triggered. VMX300(-E) supports one file format for sound files: .wav. Test the selected sound file by clicking the speaker button.
f. Play sound continuously: If you want the selected sound to play repeatedly, select “Play sound continuously.” The sound plays until
the operator stops it by clicking the Silence Alarm button on the Session Manager tool bar.
6. Behavior:
a. Requires acknowledgement: To require that a recipient acknowledge an alarm or event in this category, select “Requires
acknowledgement.” An alarm or event that requires acknowledgement will remain active in the Session Manager until it has been
acknowledged, after which it has status Complete. If more than one user is notified of an alarm or event, only one user needs to
acknowledge it for it to be considered complete.
b. Suppress subsequent alarms: Under some circumstances, an alarm or event can be triggered more than once in quick succession.
For example, a door alarm could be set off several times in quick succession if someone opens and closes the door repeatedly. In this
case, it is only meaningful to deal with a single instance of the alarm, since there is a single cause to the multiple occurrences of the
alarm.