A470e Users Guide

Trouble Shooting Other Issues

Fault Mode

The printer will enter a Fault Mode and will not operate when certain failure conditions are encountered. Confirmation of this condition can be accomplished by the host on the DTR (pin 8) or status with an RS-232 interface.

The color of the LEFT LED on the front panel of the

 

 

printer will change from Green to Red if a fault condition

 

 

is encountered. Depressing the paper feed button on

STATUS

SLIP

the printer cover will cause the printer to enter diagnostic

 

 

mode. This will cause the LED to flash a 3 bit code

POWER

LOW

to define the specific reason the printer entered Fault

PAPER

 

Mode. The error code is followed by a delay before

 

 

being repeated. The diagnostic code will toggle the DTR

 

 

line and flash the Red LED if the RS-232 interface is

STATUS

SLIP

selected.

 

 

 

 

 

Error code

 

Diagnosed failure

● ● ▬

Short

Short

Long

No motor sensor signal

● ▬ ●

Short

Long

Short

Ram test failure

● ▬ ▬

Short

Long

Long

Firmware Error

▬ ● ●

Long

Short

Short

No margin sensor signal

▬ ▬ ▬

Long

Long

Long

Head drive motor stalled

The printer will remain in FAULT Mode until the power is cycled or the printer is reset with the <ESC> <NUL> command. (A470 Mode Only).

Pertech® 2006

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Pertech A470e manual Trouble Shooting Other Issues, Fault Mode