Pertech A470e Preface

A470e Users Guide

Pertech® 2006 vii

This manual has been written to help you install, operate and maintain your new Pertech A470e

Printer. Feel free to contact us if you need further assistance after reading this manual. Please see the

Troubleshooting Printer Problems section of this manual and determine the complete part number of your

printer prior to calling. Pertech provides technical support Monday through Friday from 8:00 AM to 5:00 PM

MST at 307-856-4821.

Every effort has been made to insure the information in this manual is complete and accurate. Feel free to

contact us with any comments concerning this manual. Pertech assumes no responsibility for errors.

Where to Get Additional information

The following publications contain more information about the A470e printer. Contact your Pertech sales

representative to obtain additional copies of this Owners Manual or any of the publications listed below.

Title Part Number

A470e Transaction Printer: Setup Guide 220291

A470e Transaction Printer: Users Guide 220292

A470e Transaction Printer: Parts Identication Manual 220293

A470e Transaction Printer: Programming Manuals:

Native A470 220282

Advanced Command Language 220283

DO214 220284

ZC2979 220285

ZC5979 220286

Preface

Contents

Main Page Pertech 2006 iii Disclaimer Copyright Trademarks Web site A470e Users Guide Pertech 2006 iv Important Information to the User Contents Page A470e Users Guide Preface Pertech 2006 vii Where to Get Additional information Chapter 1: About the Printer Pertech 2006 2 Features and Options Model specic features: * FEED TYPE: Pertech 2006 3 Ordering Paper and Supplies Paper: Ribbons: Cables Documentation: Chapter 2: Operating the Printer Using the Controls Pertech 2006 5 Paper Loading 487X Paper Loading Instructions Pertech 2006 6 481X Paper Loading Instructions Ribbon Cartridge Replacement Ribbon Interlock Tab Pertech 2006 8 5/64 Adjustment Screws Air Gap Adjustment Validation Adjustable Features Document Stop Adjustment Pertech 2006 9 CW CCW Low Paper Sensor Adjustment Maintaining The Printer Pertech 2006 11 Pertech 2006 12 Chapter 3: Print Tests and Setup Mode Conguration Report Pertech 2006 13 Pertech 2006 14 Printer conguration options: Printer Control Language: Conguration Mode Pertech 2006 15 Font: RS232 Serial ( when used) Pertech 2006 16 Hardware Extended Self Test Chapter 4: Communication Pertech 2006 18 Printer Computer Flow Control RS232 Serial Interface Serial Interface Pinout USB Interface Number 106356011 Cash Drawer A470 Command Language Cash Drawer Commands Advanced Command Language Cash Drawer Command Power Supply Pertech 2006 22 Chapter 5: Trouble Shooting Printer Problems Low Paper Sensor Adjustment Trouble Shooting General Issues Pertech 2006 23 Motor Sensor Margin Sensor Form In Sensor Pertech 2006 24 Trouble Shooting Other Issues Fault Mode Pertech 2006 25 Getting Service and Technical Support Service Technical Support Pertech 2006 26 Media Appendix A: Specications Environment Pertech 2006 27 Hardware Electrical Index Pertech 2006 29 R S T U Warranty 860 College View Drive Riverton, Wyoming, 82501