Problem | Possible Causes | Solutions |
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Remote control | The remote control is exposed to direct, bright | Protect the remote control from the direct |
operates erratically | sunlight or florescent lighting. This exposure | light exposure. |
| may interfere with the remote control signal |
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| and not allow the remote and DR500 to |
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| communicate. |
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| Remote control is broken. | Check that the remote control is |
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| functioning properly by performing the |
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| procedure for viewing the time on the |
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| DMX/DJ. |
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Sync indicator is not lit | Poor satellite signal quality sometimes due to | Wait for the weather to clear. |
green | sunspots, rain, or other inclement weather. |
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| The DR500 Receiver has not locked onto the | Check the alignment of the satellite dish |
| satellite. | (refer to Section 1). Unplug the receiver |
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| from the wall outlet. Wait 30 seconds. |
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| Plug the DR500 back into the outlet. |
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| Check the DR500’s performance. If the |
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| DR500 still performs poorly, contact your |
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| DMX affiliate. |
| Power to the low noise block (LNB) amplifier | Check LNB PWR indicator. If it is not |
| is shorted or set to OFF. | illuminated, power to the LNB is OFF. |
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| This may be normal for multiple receiver |
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| installations provided signal from a single |
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| LNB. Contact your DMX affiliate before |
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| switching LNB to ON. |
| Power is disconnected to the low noise block | Check the cable. |
| (LNB) amplifier. |
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Volume control does | Volume control keys are off. | Turn the volume control keys on, use |
not work |
| PRESET 975. |
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DR500
Rev. C 10/94