EN
Troubleshooting
General Information |
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The time and date flash on the display. | You must check the time and date after a short power |
| failure. Confirm with OK. |
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Problems when Faxing or Printing |
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Faxes sent are of poor quality. | Change the resolution from RESOL.: STANDARD to |
| RESOL.: FINE or RESOL.: PHOTO. |
| Change the contrast. |
| Clean the scanner and the document feed slot. |
| Test the device by making a copy of the document. If the |
| device is in order, the device of the recipient might be |
| defective. |
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The device produces black lines when sending or print- | Clean the scanner and the document feed slot. |
ing. |
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Copy is blank. | Insert the documents face up into the document feeder. |
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Printing is interrupted. | Paper or document jam, no paper or ink film. Follow the |
| instructions on the display and in the error report. |
| There could be a small pause after printing several pages. |
| The device continues printing automatically. |
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No printing | Check if you have inserted clamped paper correctly. The |
| lever on the right hand side next to the paper feeder |
| must be folded backwards. |
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Documents are not properly fed. | Clean the scanner and the document feed slot. |
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Problems with the Connection |
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The device rings once, remains silent for a short while | This is absolutely normal. The fax switch checks the call |
and starts ringing again. | after the first ring. If it is a voice call, the device continues |
| to ring. |
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No dial tone | Check the installation of the device. Connect the tele- |
| phone cable to the socket marked LINE. Insert the tel- |
| ephone plug into your PTT line socket. |
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Fax transmissions are constantly interrupted. | Try to send the fax manually: Press l, and dial the |
| number. If the recipient is using an answering machine, |
| wait until you hear a whistling tone. Press o. |
| It is possible that the recipient's device is not ready to |
| receive. |
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You hear a whistling tone or silence in the handset. | The call is a fax: Press o on the device. Press *5 |
| on the additional telephone. Hang up. |
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No fax reception or a short fax audio signal as message | Using function 51, set the number of rings for the fax |
on the answering machine | switch to 4 and the total number or the number of rings |
| for the answering machine (model dependent) to 5 (see |
| also chapter Setting the Fax Switch, page 29). |
| You cannot simultaneously use the answering machine |
| facility of your telephone service provider (= |
| box) and receive faxes on your devices (see also chapter |
| Voice Mailbox, page 31). |
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38 | Philips · PPF 725 · PPF 755 |