11Additional informationChapter 11:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Take a look at the other components and electrical appliances being used, because sometimes the problem may lie there. If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer authorized independent service company to carry out repair work.

If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

ProblemRemedy

The power does not turn on.

Disconnect the power plug from the outlet, and insert again.

Make sure there are no loose strands of speaker wire touching the rear panel. This could cause the receiver to shut off automatically.

The receiver suddenly

• After about a minute (you won’t be able to switch the unit on during this

switches off.

time), switch the receiver back on. If the message persists, call a Pioneer

 

authorized independent service company.

No sound is output when a • Make sure the component is connected correctly (refer to Connecting

function is selected.

your equipment on page 16).

 

• Press MUTE on the remote control to turn muting off.

 

• Press SPEAKERS to select the proper speaker set (see Switching the

 

speaker system on page 20).

 

• Press SIGNAL SEL to select the proper input signal (see Choosing the

 

input signal on page 41).

No image is output when a • Make sure the component is connected correctly (refer to Connecting your

function is selected.

equipment on page 16).

 

• Select the correct component (use the MULTI CONTROL buttons).

 

• Check The Input Assign menu on page 46 to make sure you’re assigned

 

the correct input.

 

• The video input selected on the TV monitor is incorrect. Refer to the

 

instruction manual supplied with the TV.

No sound from subwoofer. • Make sure the subwoofer is switched on.

If the subwoofer has a volume knob, make sure it’s turned up.

The Dolby Digital or DTS source you are listening to may not have an LFE channel.

Switch the subwoofer setting in Speaker Setting on page 43 to YES or PLUS.

Switch the LFE ATT (LFE Attenuate) on page 39 to LFEATT 0 or LFEATT 5.

68

En