Pioneer VSX-917V-S/-K manual 13Additional information, Hdmi, Symptom, Problem, Remedy

13Additional information

Problem	Remedy
Can’t operate the remote	• Replace the batteries (refer to page 6).
control.	• Operate within 7 m, 30° of the remote sensor (refer to page 28).
	• Remove the obstacle or operate from another position.
	• Avoid exposing the remote sensor on the front panel to direct light.
	• Unplug anything connected to the CONTROL IN jack and use remote normally
	(see Operating other Pioneer components on page 50).
The SR cable is connected, but	• Reinsert the SR cable, making sure it’s connected to the right jack (see Using this
the connected components	receiver with a Pioneer plasma display on page 60).
can’t be operated with the	• Make sure an analog connection has been made between the units.
remote.	• This feature only works with Pioneer products.
The display is dark or off.	• Press DIMMER on the control repeatedly to return to the default.
USB mass storage device is	• Try switching the receiver off, then on again.
not recognized by the receiver.	• Make sure you have completely inserted the USB connector to this receiver.
	• Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not
	supported).
	• USB devices with an internal USB hub are not supported.
USB ERR3 shows in the display	• If this message continues to appear after going through all the checks in
when connecting a USB	Important on page 36 of USB playback, take the unit to your nearest Pioneer
device.	authorized service center or your dealer for servicing.
Can’t play audio files.	• The WMA or MPEG-4 AAC files were recorded using DRM (digital rights
	management), or the bit rate/sampling rate is not compatible (see Compressed
	audio compatibility on page 37). This is not a malfunction.

HDMI

Symptom	Remedy
No picture or sound.	• If the problem still persists when connecting your HDMI component directly to
	your monitor, please consult the component or monitor manual or contact the
	manufacturer for support.
No picture.	• Depending in the output settings of the source component, it may be outputting a
	video format that can’t be displayed. Change the output settings of the source, or
	connect using the component, S-video or composite jacks.
OSD does not appear.	• The OSD will not appear if you have connected using the HDMI output to your TV.
	Use component, S-video, or composite connections when setting up the system.
No sound, or sound suddenly	• Since the HDMI audio signal is sent through this receiver to your TV, you need to
ceases.	make separate connections for audio if you want to hear your HDMI component
	through this system. See Connecting using HDMI on page 57 for more on this.
	• If you’ve made separate connections for audio, make sure you have assigned the
	analog/digital jack(s) to the corresponding HDMI input for the component. See
	Assigning the HDMI inputs on page 63 to do this.
	• Check the audio output settings of the source component.

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