Polycom A, 3725-61794-005 Changing the Way Calls Are Answered

User’s Guide for Polycom HDX Systems and the Polycom Touch Control

30 Polycom, Inc.

Changing the Way Calls Are Answered

Tem por ari ly R efu sin g Ca lls

If your system administrator has allowed access to the Availability Control,

you can automatically refuse incoming calls if you do not wish to be disturbed.

Callers get a message that the call was rejected, and you receive no notification

about incoming calls. You can, however, make outgoing calls.

To temporarily refuse incoming calls:

1From the Home screen touch User Settings.

2Touch the HDX System tab.

3Touch Availability Control and select Do Not Disturb.

Answering Video Calls Automatically

If your system administrator has allowed access to user settings, you can

specify whether to answer video calls automatically or to have the system

announce incoming video calls and wait for you to answer manually.

To automatically answer video calls:

1From the Home screen touch User Settings.

2Touch the HDX System tab.

3If you want to automatically answer incoming point-to-point video calls,

set Auto Answer Point-to-Point to Yes.

Participant Request control of the conference. Acquire Chair

View the selected site’s video. This does

not change what other sites see. View Site

Return to viewing the video selected by

the chair or the host. Stop Viewing Site

If you are... You can do this... By selecting...

Automatically answering calls is convenient, but it can create security issues. An

unexpected caller could interrupt a meeting in progress or look at equipment and

notes left in an empty room.

Contents

Main Page Contents Page Page Using the Polycom Touch Control Powering the System On and Off Power On Self Test (POST) Calling and Answering Answering a Call Placing a Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Favorites Screen Calling from the Directory Calling from the Calendar Call Screen Ending a Call Types of Video Calls You Can Make Participating in an Encrypted Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Page Starting and Stopping Camera Tracking with EagleEye Director Setting and Using Camera Presets Changing the Layout during a Video Call Adjusting Touch Control Brightness Controlling What You Hear Adjusting Volume Muting the Microphone Adjusting Touch Control Volume Enjoying Stereo Audio in Video Calls Showing Content Showing Content from a Computer Connected Directly to the Polycom Touch Control Showing Content with People+Content IP Showing Content from a Computer Connected Directly to the HDX System Polycom HDX 9004, Polycom HDX 9002, and Polycom HDX 9001 systems Showing Content from a USB Drive Showing Content from a Document Camera, VCR, or DVD Player Showing Content with Polycom People on Content Using the Polycom UC Board Save and Retrieve Features Page Page Including Multiple Sites in Calls Placing a Multipoint Call Passwords for Multipoint Calls Multipoint Viewing Modes Using Chair Control for Multipoint Calls 2Click Place a Call. 3Click Chair Control to go to the Chair Control screen. Changing the Way Calls Are Answered Tem por ari ly R efu sin g Ca lls Answering Video Calls Automatically Muting Automatically Answered Video Calls Allowing Video Display on the Web Page Managing Contacts Using Office Communicator or Microsoft Lync Viewing Microsoft Office Communications Server or Microsoft Lync Server 2010 Presence States Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) Muting in a CCCP Call Holding and Resuming CCCP Calls Customizing Your Workspace Allowing the Far Site to Control Your Camera Adjusting for Room Lighting Allow Room or Call Monitoring with the Polycom HDX Web Interface Using the Virtual Remote Control Polycom Solution Support