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Polycom 5.2.0 manual Polycom Converged Management Application CMA Desktop Help Book

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Polycom Converged Management Application ™ (CMA™)

Polycom Converged Management Application ™ (CMA™)

Desktop

Help Book

Version 5.2.0

Copyright © 2011 Polycom, Inc.

Polycom and the Polycom logo are registered trademarks and Polycom CMA Desktop™ is a trademark of Polycom,

Inc.

3725-26792-003/A

October 2011

Image 1

Polycom 5.2.0 manual Polycom Converged Management Application CMA Desktop Help Book, Version Copyright 2011 Polycom, Inc

Contents

Version Copyright 2011 Polycom, Inc Polycom Converged Management Application CMA Desktop Help BookInc 3725-26792-003/A October Table of Contents Solving Audio and Video Problems Table of ContentsPage 4. Select Automatically sign in when Polycom CMA Desktop starts 3. Select Automatically start Polycom CMA Desktop when system starts7. Select Remember my password, and then click Sign In Signing In and Out Placing a Call Answering a Call Using Chat4. Click Add to Contacts Add People to Your Contacts ListCheck the Icons IconPlacing a Call Calling and AnsweringTo place a call by choosing a name from your Contacts list To place a call from the DirectorySeeing Whos Available Ending a CallTips for great calls Searching for a Contact Participating in a Multipoint CallAvailability to chat Participating in a Multipoint CallExamples Managing Your Contacts Placing a CallTo adjust the far-end camera To enter a password, extension, or meeting numberControlling the Far-End Camera To join a multipoint callPage Managing Your Contacts Using the Contacts, Directory, and Recent Calls ListsTo add a person or system in the Directory to your Contacts list To add a recent caller to your Contacts listSearching for a Contact Using Groups to Organize Contacts Using Groups to Organize ContactsSeeing Details About a Contact Seeing Whos Available To show groups in your Contacts listTo copy a group to another group Using the DirectoryTo sort the groups Managing Your Contacts Viewing Your Recent CallsAbout your Recent Calls Viewing Your Recent CallsTo place a call from your Recent Calls list To display your Recent Calls as a group in your Contacts listSearching for a Contact Placing a Call Using Groups to Organize ContactsSeeing Details About a Contact To view your call history for a ContactTo close the Details window To edit a Contacts detailsViewing Your Recent Calls Managing Your Contacts Related TopicsViewing Content Working with ContentTo zoom in on content Placing a Call Showing the eBeam whiteboard Viewing ContentShowing the Desktop To show the content full screenRelated Topics To automatically show others when you are idle SettingTo specify how to display chat and call windows Placing a Call Using Chat2. Enable Preview my video before placing a call To configure the system to show video preview before placing a callViewing Full-Screen Video Hiding and Showing Your Video Preview WindowCustomizing Chat and Call Windows Using Chat Placing a Call To specify how the Enter key works when you chatCustomizing the Enter Key Showing and Hiding the PIP Viewing Full-Screen VideoPlacing a Call Specifying Camera Preferences Adjusting the Camera Setting Up Your Camera, Audio, and NetworkAdjusting the Volume Choosing a CameraTesting Audio Devices Adjusting the Volume Adjusting the Camera Preferences VideoSpecifying Camera Preferences Configuring Alerts Preferences Audio ContentSolving Problems Preferences NetworkSolving Audio and Video Problems Solving ProblemsSymptom Corrective ActionGo to Preference - Network , select Never use QoS Performance on Windows Vista or Maximum Performance onAudio Troubleshooting Notifications Testing Audio DevicesTesting Audio Devices Troubleshooting Notifications Specifying Audio Preferences Adjusting the VolumeSaving Logs Solving Audio and Video Problems Saving LogsRelated Topics Preferences Notification Log Troubleshooting Notifications To collect Polycom CMA Desktop Diagnostics2. Click Save Log Related TopicsThird Party Software Copyrights and Legal NoticesOpen Source Licenses ares as3cryptoCyrusSASL as3httpclientlibExpat JpegLib FZipCopyright, lack of warranty, terms of distribution Where to learn more about JPEGOVERVIEW LEGAL ISSUESREFERENCES ACKNOWLEDGMENTS ARCHIVE LOCATIONSlog4cxx Libxml2FILE FORMAT WARS TO DOPolycom CMA Desktop Help Book Version 2.0, January OpenLDAP OpenSSL XIFF As an exception to the Sections above, you may also combine or link a work that uses the Library with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customers own use and reverse engineering for debugging such modifications. You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must supply a copy of this License. If the work during execution displays copyright notices, you must include the copyright notice for the Library among them, as well as a reference directing the user to the copy of this License. Also, you must do one of these things You may not copy, modify, sublicense, link with, or distribute the Library except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense, link with, or distribute the Library is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance Polycom CMA Desktop Help Book Copyrights and Legal Notices Polycom CMA Desktop Help Book Copyrights and Legal Notices this License, without any Copyrights and Legal Notices Polycom CMA Desktop Help Book