Manuals / Polycom / Communications / Telephone

Polycom 3725-26792-003 Ending a Call, Seeing Whos Available, Tips for great calls, To end a call

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Tips for great calls

Polycom CMA Desktop Help Book

•If Polycom CMA Desktop and the virtual meeting room are registered to the same gatekeeper, enter the extension (E.164 address).

•For SIP calls, enter the address in this format: RoomNumber@IP_Address. For example, 1000@11.12.13.14.

•For H.323 calls, enter the address in this format: IP_Address##Extension. For example: 11.12.13.14##1000.

•Double-click a Callto: link in a meeting invitation.

2.Click Call to start the call.

Tips for great calls

•While you are in a call, you can open a chat window and exchange messages with the other participant without affecting the call. You may want to do this if you are troubleshooting a problem, for example.

•Your administrator may have set a maximum time for calls. After the specified time limit, you are prompted to confirm that you want to stay in the call.

•Your administrator may have configured Polycom CMA Desktop to encrypt calls with systems that support

encryption. When you see at the bottom of the screen, the call is encrypted. When you see at the bottom of the screen, the call is not encrypted.

Related Topics

Searching for a Contact

Participating in a Multipoint Call

Seeing Who's Available

Answering a Call

Ending a Call

Ending a Call

Either participant can end a call. When the call ends, the call window closes automatically.

To end a call:

1.If your video is full screen, move your mouse to display the toolbar.

2.Click Hang up on the toolbar.

Related Topics

Placing a Call

Answering a Call

Seeing Who's Available

You can view details about your Contacts, including the availability and system capability of the Contacts with whom you share presence. Contacts registered with the CMA presence service have icons beside their names indicating whether they are online and able to chat or to receive a call.

Availability for calls

Icons indicate a Contact's availability for a call, as shown in the following table.

Icon	Description

Available for a video call.

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Polycom 3725-26792-003 Ending a Call, Seeing Whos Available, Tips for great calls, To end a call, Availability for calls

Contents

Inc 3725-26792-003/A October Polycom Converged Management Application CMA Desktop Help BookVersion Copyright 2011 Polycom, Inc Table of Contents Table of Contents Solving Audio and Video ProblemsPage 3. Select Automatically start Polycom CMA Desktop when system starts 4. Select Automatically sign in when Polycom CMA Desktop starts7. Select Remember my password, and then click Sign In Signing In and Out Placing a Call Answering a Call Using ChatAdd People to Your Contacts List 4. Click Add to ContactsCheck the Icons IconCalling and Answering Placing a CallTo place a call by choosing a name from your Contacts list To place a call from the DirectoryEnding a Call Seeing Whos AvailableTips for great calls Searching for a Contact Participating in a Multipoint CallParticipating in a Multipoint Call Availability to chatExamples Managing Your Contacts Placing a CallTo enter a password, extension, or meeting number To adjust the far-end cameraControlling the Far-End Camera To join a multipoint callPage Using the Contacts, Directory, and Recent Calls Lists Managing Your ContactsTo add a person or system in the Directory to your Contacts list To add a recent caller to your Contacts listUsing Groups to Organize Contacts Searching for a Contact Using Groups to Organize ContactsSeeing Details About a Contact Seeing Whos Available To show groups in your Contacts listUsing the Directory To copy a group to another groupTo sort the groups Managing Your Contacts Viewing Your Recent CallsViewing Your Recent Calls About your Recent CallsTo place a call from your Recent Calls list To display your Recent Calls as a group in your Contacts listPlacing a Call Using Groups to Organize Contacts Searching for a ContactSeeing Details About a Contact To view your call history for a ContactTo edit a Contacts details To close the Details windowViewing Your Recent Calls Managing Your Contacts Related TopicsWorking with Content Viewing ContentTo zoom in on content Placing a Call Showing the eBeam whiteboard Viewing ContentRelated Topics To show the content full screenShowing the Desktop Setting To automatically show others when you are idleTo specify how to display chat and call windows Placing a Call Using ChatTo configure the system to show video preview before placing a call 2. Enable Preview my video before placing a callViewing Full-Screen Video Hiding and Showing Your Video Preview WindowTo specify how the Enter key works when you chat Customizing Chat and Call Windows Using Chat Placing a CallCustomizing the Enter Key Showing and Hiding the PIP Viewing Full-Screen VideoSetting Up Your Camera, Audio, and Network Placing a Call Specifying Camera Preferences Adjusting the CameraAdjusting the Volume Choosing a CameraAdjusting the Camera Preferences Video Testing Audio Devices Adjusting the VolumeSpecifying Camera Preferences Configuring Alerts Preferences Audio ContentPreferences Network Solving ProblemsSolving Problems Solving Audio and Video ProblemsSymptom Corrective ActionAudio Performance on Windows Vista or Maximum Performance onGo to Preference - Network , select Never use QoS Testing Audio Devices Troubleshooting NotificationsTesting Audio Devices Troubleshooting Notifications Specifying Audio Preferences Adjusting the VolumeRelated Topics Solving Audio and Video Problems Saving LogsSaving Logs To collect Polycom CMA Desktop Diagnostics Preferences Notification Log Troubleshooting Notifications2. 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