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Polycom 5.2.0, 3725-26792-003 manual Table of Contents, Solving Audio and Video Problems

Models: 5.2.0 A

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	Table of Contents
Solving Audio and Video Problems	..........................................................................................................................22
Testing Audio Devices	24
Troubleshooting Notifications	24
Saving Logs	25
Copyrights and Legal Notices	27
Third Party Software	27
Open Source Licenses	27
ares	27
as3crypto	27
as3httpclientlib	28
CyrusSASL	28
Expat	28
FZip	29
JpegLib	29
Libxml2	33
log4cxx	33
OpenLDAP	35
OpenSSL	36
XIFF	37

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Polycom 5.2.0, 3725-26792-003 manual Table of Contents, Solving Audio and Video Problems

Contents

Polycom Converged Management Application CMA Desktop Help Book Version Copyright 2011 Polycom, IncInc 3725-26792-003/A October Table of Contents Solving Audio and Video Problems Table of ContentsPage Signing In and Out Placing a Call Answering a Call Using Chat 3. Select Automatically start Polycom CMA Desktop when system starts4. Select Automatically sign in when Polycom CMA Desktop starts 7. Select Remember my password, and then click Sign InIcon Add People to Your Contacts List4. Click Add to Contacts Check the IconsTo place a call from the Directory Calling and AnsweringPlacing a Call To place a call by choosing a name from your Contacts listSearching for a Contact Participating in a Multipoint Call Ending a CallSeeing Whos Available Tips for great callsManaging Your Contacts Placing a Call Participating in a Multipoint CallAvailability to chat ExamplesTo join a multipoint call To enter a password, extension, or meeting numberTo adjust the far-end camera Controlling the Far-End CameraPage To add a recent caller to your Contacts list Using the Contacts, Directory, and Recent Calls ListsManaging Your Contacts To add a person or system in the Directory to your Contacts listTo show groups in your Contacts list Using Groups to Organize ContactsSearching for a Contact Using Groups to Organize Contacts Seeing Details About a Contact Seeing Whos AvailableManaging Your Contacts Viewing Your Recent Calls Using the DirectoryTo copy a group to another group To sort the groupsTo display your Recent Calls as a group in your Contacts list Viewing Your Recent CallsAbout your Recent Calls To place a call from your Recent Calls listTo view your call history for a Contact Placing a Call Using Groups to Organize ContactsSearching for a Contact Seeing Details About a ContactRelated Topics To edit a Contacts detailsTo close the Details window Viewing Your Recent Calls Managing Your ContactsPlacing a Call Showing the eBeam whiteboard Viewing Content Working with ContentViewing Content To zoom in on contentTo show the content full screen Showing the DesktopRelated Topics Placing a Call Using Chat SettingTo automatically show others when you are idle To specify how to display chat and call windowsHiding and Showing Your Video Preview Window To configure the system to show video preview before placing a call2. Enable Preview my video before placing a call Viewing Full-Screen VideoShowing and Hiding the PIP Viewing Full-Screen Video To specify how the Enter key works when you chatCustomizing Chat and Call Windows Using Chat Placing a Call Customizing the Enter KeyChoosing a Camera Setting Up Your Camera, Audio, and NetworkPlacing a Call Specifying Camera Preferences Adjusting the Camera Adjusting the VolumeContent Adjusting the Camera Preferences VideoTesting Audio Devices Adjusting the Volume Specifying Camera Preferences Configuring Alerts Preferences AudioSolving Problems Preferences NetworkCorrective Action Solving ProblemsSolving Audio and Video Problems SymptomPerformance on Windows Vista or Maximum Performance on Go to Preference - Network , select Never use QoSAudio Specifying Audio Preferences Adjusting the Volume Testing Audio DevicesTroubleshooting Notifications Testing Audio Devices Troubleshooting NotificationsSolving Audio and Video Problems Saving Logs Saving LogsRelated Topics Related Topics To collect Polycom CMA Desktop DiagnosticsPreferences Notification Log Troubleshooting Notifications 2. Click Save Logas3crypto Copyrights and Legal NoticesThird Party Software Open Source Licenses aresas3httpclientlib CyrusSASLExpat Where to learn more about JPEG FZipJpegLib Copyright, lack of warranty, terms of distributionOVERVIEW LEGAL ISSUESREFERENCES ACKNOWLEDGMENTS ARCHIVE LOCATIONSTO DO Libxml2log4cxx FILE FORMAT WARSPolycom CMA Desktop Help Book Version 2.0, January OpenLDAP OpenSSL XIFF As an exception to the Sections above, you may also combine or link a work that uses the Library with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customers own use and reverse engineering for debugging such modifications. You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must supply a copy of this License. If the work during execution displays copyright notices, you must include the copyright notice for the Library among them, as well as a reference directing the user to the copy of this License. Also, you must do one of these things You may not copy, modify, sublicense, link with, or distribute the Library except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense, link with, or distribute the Library is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance Polycom CMA Desktop Help Book Copyrights and Legal Notices Polycom CMA Desktop Help Book Copyrights and Legal Notices this License, without any Copyrights and Legal Notices Polycom CMA Desktop Help Book