Solving Problems

Solving Audio and Video Problems

Symptom

Corrective Action

 

 

Video

 

 

 

 

Ensure that the camera is not in use by another application.

My camera is not listed in the device

Restart Polycom CMA Desktop.

Reinstall your video device using the installation CD provided by

selection list.

 

the device's manufacturer, and then restart Polycom CMA

 

Desktop.

 

 

 

Ensure that your camera cable is connected securely.

 

Restart Polycom CMA Desktop.

 

Reinstall your video device using the installation CD provided by

 

the device's manufacturer, and then restart Polycom CMA

 

Desktop.

 

Verify your camera settings. To do this, click Menu, and then

 

choose Preferences > Video.

 

Check your firewall settings. You may need to add Polycom CMA

 

Desktop to your Windows firewall exception list. To do this:

 

1. From the Windows desktop, click Start and choose

 

Control Panel > Windows Firewall.

Others don't see my video.

2. On the Exceptions tab, click Add Program.

 

3. Browse to c:\Program Files\Polycom\Polycom CMA

 

Desktop\Polycom CMA Desktop.exe and click Open.

 

4. Browse to c:\Program Files\Polycom\Polycom CMA

 

Desktop\CallControl.exe and click Open.

 

5. Browse to c:\Program Files\Polycom\Polycom CMA

 

Desktop\MediaProcessor.exe and click Open.

 

6. Browse to c:\Program Files\Polycom\Polycom CMA

 

Desktop\LoggingServer.exe and click Open.

 

If you are using a third party personal firewall on your computer,

 

you may need to add Polycom CMA Desktop to the firewall's

 

exception list. Consult your firewall documentation for more

 

information.

 

 

 

Ensure that the camera is not in use by another application.

 

Ensure that your camera cable is connected securely.

My video preview window shows blue

Restart Polycom CMA Desktop.

video.

Reinstall your video device using the installation CD provided by

 

 

the device's manufacturer, and then restart Polycom CMA

 

Desktop.

 

 

 

This is normal for systems that are configured to allow calls without

My video preview window shows the

a camera. A logo is shown in place of local video when the camera

is not available.

Polycom CMA Desktop logo.

If you have a camera connected to your computer, ensure that your

 

 

camera cable is connected securely.

 

 

My local video looks grainy.

To make sure you send the best quality video, try the following:

Try turning on more lights in the room, and use natural or

 

 

 

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Polycom 3725-26792-003, 5.2.0 manual Solving Problems, Solving Audio and Video Problems, Symptom, Corrective Action

5.2.0, A specifications

The Polycom A,3725-61955-004 is an advanced audio conferencing solution renowned for its quality and reliable performance. Designed to enhance communication in diverse settings, from large conference rooms to small meeting spaces, this device integrates cutting-edge technologies to ensure crystal-clear audio and seamless connectivity.

One of the standout features of the Polycom A,3725-61955-004 is its high-definition audio capabilities. Utilizing Polycom's patented HD Voice technology, this conference phone delivers a rich sound experience, providing natural warmth and clarity to conversations. This technology significantly reduces background noise and enhances the quality of voice transmission, thereby improving the overall meeting experience.

In terms of design, the Polycom A,3725-61955-004 is sleek and user-friendly. Its intuitive interface makes it easy for users to navigate through functions, allowing quick access to dialing and conferencing features. The device often includes a graphical user interface on a color display, providing visual cues for easier operation and management of calls.

Connectivity is another essential characteristic of the Polycom A,3725-61955-004. The device supports SIP (Session Initiation Protocol) and H.323 protocols, ensuring compatibility with a wide range of VoIP (Voice over IP) systems. This versatility allows organizations to integrate the conference phone seamlessly into their existing communication infrastructure. Additionally, the device usually features a variety of connectivity options, including standard telephone lines and network connections, facilitating an easier setup.

Another key technological feature is the advanced echo cancellation and noise reduction capabilities. Polycom’s Acoustic Clarity technology helps eliminate echoes and unwanted sounds, making it easier for participants to engage in a natural conversation without interruptions.

Security is also a priority with the Polycom A,3725-61955-004. The device is equipped with robust encryption protocols to ensure that sensitive conversations remain private and secure from potential eavesdropping.

Overall, the Polycom A,3725-61955-004 combines state-of-the-art audio technology, user-friendly design, and flexible connectivity options to create an exceptional conferencing experience. Its focus on audio quality, ease of use, and security makes it an invaluable tool for organizations looking to enhance their communication capabilities in any setting. With reliability and performance at its core, this conferencing solution is well-suited for modern business needs.