Polycom RMX 2000 manual Customizing the RMX’s Default Conferencing Settings, 2-18

Chapter 2-First Time Installation and Configuration

Table 2-7Conferencing Entities (Continued)

Entity	Description
Entry Queue	Name:	ID
	DefaultEQ	1000
	A single dial Routing Lobby for all conferences (optional).
	A default Entry Queue called DefaultEQ is provided for
	routing calls from undefined participants to conferences. It
	uses Entry Queue IVR Service called RMX EQ Service.
Entry Queue	Name: Entry Queue IVR Service
Service	Includes all the voice messages and video slides used to
	guide participants though their connection process and
	route them to their destination conference.
	Entry Queue IVR Service is the default IVR Service
	provided for the default Entry Queue.
	The Entry Queue is also set to Ad Hoc conferencing
	which allows participants to start new conferences without
	prior definition by entering a Conference ID that is not
	used by any on going conference currently running on the
	MCU, or Meeting Room.
	The default Welcome Slide displayed at the participants
	endpoint lists the default Meeting Rooms. The participant
	can select on of these Meeting Rooms or enter another ID
	to start a new conference.

Customizing the RMX’s Default Conferencing Settings

You can customize the conferencing entities to your organization’s requirements:

•To customize the Voice Prompts and Video Slides to different organizations, users, languages etc. – first record the required messages and create the video slides and then create the appropriate conference IVR Service or Entry Queue IVR Service.

These services must be assigned to the appropriate conference profile or Entry Queue.

For more details about IVR Services, see the RMX 2000 Administrator’s Guide, "IVR Services” on page 9-1.

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