Troubleshooting

Check the following before asking for service.

If trouble continues, call your dealer or Proxima Technical Support.

Phone: 619-457-5500, Worldwide Web: http://www.proxima.com

Problem

Possible Cause

Action

Page

 

 

 

 

 

Power does not turn on.

• The Main power is not turned on.

• Turn the MAIN POWER switch on.

9

 

 

• The power cord is disconnected.

• Insert the power cord into an AC socket.

6

 

 

 

 

 

No picture or sound.

• The setting of the input source is not

• Set the correct input using the input

6, 7, 9

 

correct.

select button of the projector or the

 

 

 

 

remote control.

 

 

 

 

• Wiring to the projector is not correct.

• Connect the cable correctly.

6, 24

 

 

 

 

Picture is displayed with

• Wiring to the projector is not correct.

• Connect the cable correctly.

6, 24

no sound.

• The volume is set to minimum.

• Press the VOL button.

6,

7

 

 

• The unit is set in Mute mode.

• Press the MUTE button.

6,

7

 

 

 

 

Sound is heard with

• Wiring to the projector is not correct.

• Connect the cable correctly.

6, 24

no picture.

• The brightness is set too dark.

• Press the MENU button, select BRIGHT

12,

13

 

 

 

and press the

button.

 

 

 

 

 

 

 

Color is weak and tint is

The color and tint have been adjusted

Adjust the color and tint.

12,

13

incorrect.

incorrectly.

 

 

 

 

 

 

 

 

 

Picture is dark.

• The brightness and contrast have been

• Adjust the brightness and contrast.

12,

13

 

adjusted incorrectly.

 

 

26

 

• The lamp has not been adjusted.

• Replace the lamp with a new one.

 

 

 

 

 

 

 

 

Picture is not clear.

Focus is not correct.

Adjust the focus.

 

6, 7, 9

 

 

 

 

 

LAMP indicator glows

Trouble with the lamp.

Turn off the power and let it rest for 20

11,

26

red.

 

minutes. Then, turn the power on again.

 

 

 

 

 

 

TEMP indicator glows

Inside of the projector is too hot.

Check the ventilation holes.

11

red.

 

 

 

 

 

 

 

 

 

 

LAMP indicator blinks

Air filter is detached.

Reseat the air filter.

11,

26

red.

 

 

 

 

 

 

 

 

 

 

 

27

Page 27
Image 27
Proxima ASA DP5800 specifications Troubleshooting, Problem Possible Cause Action