Technical Support, Availability, Training | Q-Logic QLA2342 instruction

1 – Introduction	0
1 – Introduction
Technical Support

1.14

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.14.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.14.2

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the SANbox2™ switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

1.14.3

Contact Information

Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	http://support.qlogic.com

1-16	59021-09 A

Image 26

Q-Logic QLA2342, SB2A-16B manual Technical Support, Availability, Training, Contact Information, http//support.qlogic.com

Contents

S i m p l i f y Firmware VersionSANbox2-16 Fibre Channel Switch Installation Guide Document Revision History General Description SectionIntroduction Table of Contents Planning Fibre Channel Ports Switch Power Requirements InstallationDiagnostics/Troubleshooting Connect the Workstation to the Switch Appendix B Command Line Interface Removal/ReplacementAppendix A Specifications Glossary Index Figures Page Zoning Configuration Defaults TablesPort Threshold Alarm Configuration Defaults Set Config Switch Parameters Page Intended Audience „ SANbox2-8c/16 Switch Management User’s Guide, publication numberIntroduction Related Materials New in this Release Notes informatives relatives à la sécurité Safety NoticesSicherheitshinweise 4-3, 4-14 Canadian Department of Communications Class A Compliance Statement Communications StatementsFederal Communications Commission FCC Class A Statement CE Statement VCCI Class A Statement BSMI Class A Statement Laser Safety Information Electrostatic Discharge Sensitivity ESDS Precautions Zugängliche Teile Accessible PartsPièces Accessibles General Public License Preamble Terms And Conditions For Copying, Distribution And Modification modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions b. Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or rights granted herein. You are not responsible for enforcing compliance by third parties to this License END OF TERMS AND CONDITIONS How to Apply These Terms to Your New ProgramsNO WARRANTY one line to give the programs name and an idea of what it does Copyright C yyyy name of authorsignature of Ty Coon, 1 April Training Technical SupportAvailability Contact Information Figure 2-1. SANbox2-16 Fibre Channel Switch General Description Chassis Controls and LEDs Power SwitchesMaintenance Button Figure 2-2. Chassis Controls and LEDS Fan Fail LED Amber Chassis LEDsOver Temperature LED Amber Figure 2-3. Chassis LEDs Fibre Channel Ports Input Power LED GreenHeartbeat LED Amber Figure 2-4. Fibre Channel Ports Port Activity LED Port LEDsPort Logged-In LED Figure 2-5. Port LEDs Figure 2-6. SFP Transceiver Small Form-Factor Pluggable SFP TransceiversPort Types Ethernet Port Figure 2-7. Ethernet Port Table 2-1. Serial Port Pin Identification Serial PortFigure 2-8. Serial Port and Pin Identification Power Supplies Figure 2-9. Power Supply Components Fans Switch ManagementSANsurfer Switch Manager Figure 2-10. Fans SANsurfer Switch Manager Application Programming Interface SANsurfer Switch Manager Web AppletCommand Line Interface Simple Network Management Protocol File Transfer Protocol 2.7.6 Planning Devices Device Access Table 3-1. Zoning Database Limits Access Control List Hard Zones Soft Zones Performance Distance Table 3-2. Port-to-Port Transmission Combinations BandwidthLatency Table 3-3. Port-to-Port Latency Multiple Chassis Fabrics Optimizing Device Performance Domain ID, Principal Priority, and Domain ID Lock Figure 3-1. Cascade-with-a-Loop Topology Common TopologiesCascade Topology Mesh Topology Figure 3-2. Mesh Topology Multistage Topology Figure 3-3. Multistage Topology User Account Security Fabric ServicesFabric Security Fabric Management Site Requirements InstallationSwitch Power Requirements Fabric Management Workstation Environmental Conditions Installing a SwitchFigure 4-1. SANbox2-16 Fibre Channel Switch WARNUNG Mount the SwitchAVERTISSEMENT „ If the switch is mounted in a closed or multi-unit rack temperature. Refer to ”Environmental” on page A-4page A-3 Install SFP Transceivers Figure 4-2. Installing Rack Mount Brackets Connect the Workstation to the Switch Figure 4-3. Ethernet and Serial Cable Connections Configuring the Workstation Serial Port Configure the WorkstationSetting the Workstation IP Address for Ethernet Connections 2. Choose Make New Connection 3. Proceed to ”Connect the Switch to AC Power” on page Enter the following COM Port settings in the COM Properties „ 4.2.5.1 SANsurfer Management Suite Disk - Windows Installation Install SANsurfer Switch ManagerSANsurfer Management Suite Disk - Windows Installation „ 4.2.5.2 SANsurfer Management Suite Disk - Linux Installation mozilla file/mnt/cdrom/StartHere.htm or SANsurfer Management Suite Disk - Linux Installationmount /mnt/cdrom netscape file/mnt/cdrom/StartHere.htm sansurferlinuxinstall.bin SANsurfer Management Suite Disk - Solaris Installationchmod +x sansurferlinuxinstall.bin chmod +x sansurfersolarisinstall.bin SANsurfer Switch Manager Installation Disk - Windows Installation SANsurfer Switch Manager Installation Disk - Linux Installation SANsurfer Switch Manager Installation Disk - Solaris Installation Start SANsurfer Switch Manager Connect the Switch to AC Power „ Für 125 Volt-Netze 10 Ampere Kabel mit UL- und CSA-Zulassung Appendix A Specifications To energize the switch, do the following Configure the Switch telnet SANbox Login admin Password Cable Devices to the Switch Install Firmware Using SANsurfer Switch Manager to Install Firmware Using the CLI to Install Firmware Using FTP and the CLI to Install Firmware telnet switchname telnet Powering Down a Switch 4-24 Diagnostics/Troubleshooting POST Diagnostics „ 4 blinks - Configuration File System Error Blink Pattern System Error Blink Pattern„ 3 blinks - System Error Blink Pattern Heartbeat LED Blink Patterns Configuration File System Error Blink Pattern 5 Remove Switch Config 6 Remake Filesystem 7 Reset Switch 0 Exit 1 Image Unpack 2 Reset Network Config3 Reset User Accounts to Default 4 Copy Log Files passwordimages telnet xxx.xxx.xxx.xxx or telnet switchname Figure 5-1. Logged-In LED Logging In ErrorLogged-In LED Indications Figure 5-2. Logged-In LED Indications EPort Isolation Excessive Port Errors „ Yes - Continue Chassis Diagnostics Figure 5-3. Chassis and Power Supply LEDs Chassis Over Temperature LED is Illuminated Input Power LED Is Extinguished„ No - Refer to ”Output Power LED Is Extinguished” on page Output Power LED Is Extinguished Fan Fail LED is Illuminated Power Supply Over Temperature LED is Illuminated Recovering a Switch Maintenance - Exit Maintenance - Reset User Accounts to Default Maintenance - Image UnpackMaintenance - Reset Network Config Maintenance - Copy Log Files Maintenance - Show Firmware Versions Maintenance - Remake FilesystemMaintenance - Reset Switch Maintenance - Set Active Image Removal/Replacement Figure 6-1. SFP Transceiver Installation SFP Transceivers Figure 6-2. Power Supply Removal Figure 6-3. Fan Removal Figure 6-4. Fan Installation for Switch Model SB2A-16B 59021-09 A Appendix A SpecificationsFabric Specifications Maintainability Dimensions Electrical Environmental Regulatory Certifications 59021-09 A User Accounts Command Line InterfaceLogging On to a Switch Appendix B SANbox2 # config list Current list of configurations Working with Switch ConfigurationsModifying a Configuration default config10132003 Backing up and Restoring Switch Configurations ftp put configswitch16910112003 configdata ftpquit ftp ipaddress userimages password images ftpbin ftpget configdatauserimages password images ftp bin SANbox2 # admin start SANbox2 admin # config restore Commands Table B-1. Command-Line Completion Table B-2. Commands Listed by Authority Level Syntax Admin CommandAuthority Keywords Alias Command Syntax alias rename aliasold aliasnew members aliasremove alias memberlist activate configname backup Config CommandSyntax config edit configname list restore Setup Command” on page B-49save configname SANbox2 # admin start SANbox2 admin # config backup MMDDhhmmCCYY Date CommandSyntax date Keywords MMDDhhmmCCYY Fallback Command fallback page B-25 Hardreset CommandAdmin session page B-18 Syntax help command keyword Help CommandKeywords command Authority None History Command Authority None Syntax history Hotreset Command hotreset Image Command Lip Command SANbox2 admin # lip Passwd Command Syntax passwd accountname Keywords accountname Ping Command Keywords ipaddress Ps Command Quit Command Syntax quit, exit, or logout config configname Reset Commandconfig configname Refer to Table B-3 through Table B-8 zoning Table B-3. Switch Configuration Defaultssystem Table B-4. Port Configuration Defaults Table B-5. Port Threshold Alarm Configuration Defaults Table B-6. Zoning Configuration Defaults Table B-7. SNMP Configuration Defaults Table B-8. System Configuration Defaults Set Command Syntax set pagebreak state setup optionswitch state port option port portnumber Set Config CommandTable B-9. Set Config Port Parameters ports portnumber Table B-9. Set Config Port Parameters Continued Description Table B-10. Set Config Switch Parameters Table B-10. Set Config Switch Parameters Continued threshold Table B-11. Set Config Threshold Parameters Table B-12. Set Config Zoning Parameters memory. Refer to ”FC-SW-2 Compliant” on page B-37 . The Examples The following is an example of the Set Config Port command B-40 B-41 The following is an example of the Set Config Switch commandThe following is an example of the Set Config Threshold command B-42 The following is an example of the Set Config Zoning command B-43 archive Set Log Commandset log clear Port Monitors all port events Switch and the Level keyword to Info at the same time stopStops logging of events Keywords portnumber Set Port Commandenable bypass alpa Down Disables the port by removing power from the port lasers B-48 Entry Set Setup CommandTable B-13. SNMP Configuration Settings Table B-13. SNMP Configuration Settings Continued Table B-14. System Configuration Settings Table B-14. System Configuration Settings Continued Examples The following is an example of the Set Setup SNMP command B-53 The following is an example of the Set Setup System command B-54 Keywords about Show Commandalarm option fdmi portwwn interface log option lsdb ns option fdmi portwwnlog option pagebreak perf optionTable B-15. Show Port Parameters Table B-15. Show Port Parameters Continued steering domainid Displays the Power On Self Test POST log which contains results from the POST Table B-16. Switch Operational Parameters Table B-16. Switch Operational Parameters Continued version topologyusers 100000c0dd007781 The following is an example of the Show Fabric commandThe following is an example of the Show FDMI command 100000c0dd006a2d B-64 The following is an example of the Show FDMI WWN commandThe following is an example of the Show NS local domain command The following is an example of the Show Interface command The following is an example of the Show NS domainID commandThe following is an example of the Show NS portID command B-65 Port Number The following is an example of the Show Port commandTotalLinkResets 200100c0dd00bcb8 B-67 The following is an example of the Show Switch commandThe following is an example of the Show Topology command The following is an example of the Show Topology command for port UserAuthentication The following is an example of the Show Version command10.20.11.192 use set setup system to update Eth0NetworkAddress Show Config Command 1 Appears only if FC-SW-2 Compliant is False The following is an example of the Show Config Switch commandThe following is an example of the Show Config Threshold command The following is an example of the Show Config Zoning command B-72 component Show Log Commandshow log level SANbox2 # show log level Current settings for log settingsCurrent settings for log component NameServer options The following is an example of the Show Log command show perf Show Perf Commanderrors byte B-77 Examples The following is an example of the Show Perf commandThe following is an example of the Show Perf Byte command Manufacturing Information Show Setup CommandSANbox2 # show setup mfg The following is an example of the Show Setup Snmp command B-79 The following is an example of the Show Setup System command B-80 Shutdown Command shutdown set port x state diagnostics Test Commandadmin start „ To run an internal loopback test, enter the following 3. A series of test parameters are displayed on the screen. Press the Enter key to accept each default parameter value, or type a new value for each parameter and press the Enter key. The TestLength parameter is the number of frames sent, the FrameSize 256 byte maximum in some cases parameter is the number of bytes in each frame, and the DataPattern parameter is the pattern in the payload. Before running the test, make sure that the device attached to the port can handle the test parameters Uptime Command Authority None Syntax uptime User Command Keywords accounts „ User accounts are enforced in SANsurfer Switch Manager only if the B-88 The following is an example of the User Delete commandThe following is an example of the User List command Whoami Command whoami Zone Command Syntax zone rename zoneold zonenew members zoneremove zone memberlist type zone zonetype Examples The following is an example of the Zone List command The following is an example of the Zone Members command Current List of ZoneSets for Zone zone1 The following is an example of the Zone Zonesets commandSANbox2 # zone zonesets zone1 zoneset1 Zoneset Command Syntax zoneset Removes a list of zones given by zonelist from the zone set given by Zoning Command Keywords active Table B-17. Zoning Database Limits LinkResetZone2 The following is an example of the Zoning Limits commandLinkResetZone MaxZonesInZoneSets The following is an example of the Zoning List command B-99 B-100 wwn2215c3 50060482bfd218c2 50060482bfd218d2 10000000c92215 Glossary Class 3 Service Heartbeat LED NLPort Zoning Database ZoneZone Set Glossary-6 Index NumericsPage Page Page