Symptom

Possible Cause

Corrective Action

3.

(Continued)

c. Defective valve.

Turn the valve knob to the ON position. Place the ON/OFF switch in

 

 

 

the ON position. Check the millivolt meter at the thermopile terminals.

 

 

 

The millivolt meter should read greater than 125mV. If the reading is

 

 

 

acceptable, and if the burner does not come on, replace the gas valve.

 

 

d. Plugged burner

Check the burner orifice for stoppage. Remove stoppage.

 

 

orifice.

 

 

 

e. Wall switch or

Follow the corrective action in Symptom and Possible Cause 1.a.

 

 

wires are defective.

Check the switch and wiring. Replace where defective.

4.

Frequent pilot outage

a. Pilot flame may

Clean and adjust the pilot flame for maximum flame impingement on

problem.

be too high or too

thermocouple. Follow lighting instructions carefully.

 

 

low, or blowing

 

 

 

(high), causing safety

 

 

 

pilot to drop out.

 

5.

The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

b. Inner vent pipe

Check for proper vent connection at flue collar and all vent joints.

in operation.

leaking exhaust

 

 

 

gases back into the

 

 

 

system.

 

 

 

c. Horizontal vent

The horizontal vent cap should slope down only enough to prevent any

 

 

improperly pitched.

water from entering the appliance.

 

 

d. Bad thermopile or

Replace if necessary.

 

 

thermocouple.

 

 

 

e. Improper vent cap

Check for proper installation and freedom from debris or blockage.

 

 

installation.

 

6.

Glass soots.

a. Flame impinge-

Adjust the log set so that the flame does not excessively impinge on it.

 

 

ment.

Check that logs are placed according to installation instructions.

 

 

b. Improper shutter

Adjust the air shutter at the base of the burner.

 

 

setting.

 

 

 

c. Debris around

Inspect the opening at the base of the burner. NO MATERIAL SHOULD

 

 

opening at base of

BE PLACED IN THIS OPENING.

 

 

burner.

 

7.

Flame burns blue

a. Insufficient

Ensure that the vent cap is installed properly and free of debris. Ensure

and lifts off burner.

oxygen being sup-

that the vent system joints are tight and have no leaks.

 

 

plied.

Ensure that no debris has been placed at the base of, or in the area of

 

 

 

 

 

 

the air holes in the center of the base pan beneath the burner.

 

 

 

Ensure that the glass is tightened properly on the appliance, particu-

 

 

 

larly on top corners.

Quadra-Fire • Sapphire • 7055-116 Rev. D • 6/11

39

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Quadra-Fire SAPPHIRE-D-CSB, SAPPHIRE-MBK, SAPPHIRE-D-MBK, SAPPHIRE-D-PMH owner manual Be Placed in this Opening

SAPPHIRE-D-CSB, SAPPHIRE-D-PMH, SAPPHIRE-MBK, SAPPHIRE-D-MBK specifications

The Quadra-Fire Sapphire series of fireplaces, which includes the Sapphire-D-PMH, Sapphire-D-CSB, Sapphire-D-MBK, and Sapphire-MBK models, epitomizes modern heating technology combined with elegant design. These units are meticulously engineered to enhance both efficiency and aesthetics, making them perfect additions to contemporary living spaces.

One of the standout features of the Sapphire series is its advanced combustion technology. The fireplaces utilize a patented Clean Burn technology. This innovation ensures that the combustion process is as efficient as possible, resulting in reduced emissions and maximizing heat output. With lower particulate emissions, these models not only provide warmth but do so in an environmentally conscious manner.

In terms of performance, the Sapphire fireplaces are designed to deliver consistent and radiant heat. With their powerful heating capabilities, they can warm up large areas, making them suitable for homes of various sizes. The efficient design helps to distribute heat evenly throughout a room, eliminating cold spots and ensuring comfort in all corners of your living space.

The design aesthetics of the Sapphire series is equally impressive. The models feature a sleek, modern design complemented by a large viewing area, allowing for an unobstructed view of the mesmerizing flames. The glass is designed to remain clean for longer periods, thanks to the sophisticated airflow management system that directs air over the glass surfaces, reducing soot buildup.

Customization options are another notable characteristic of the Sapphire series. Homeowners can choose from various finishes and styles to match their home’s decor. The units are available in both traditional and contemporary designs, allowing for versatility in different architectural settings.

The Sapphire-D-PMH model is equipped with a programmable thermostat for added convenience and efficiency. This technology allows users to set the desired temperature, ensuring that their space remains comfortable without unnecessary manual adjustments.

On the other hand, the Sapphire-D-CSB model features an innovative fuel management system that optimally uses wood fuel for extended burn times. This means less frequent refueling and more time spent enjoying the warmth and ambiance the fireplace provides.

The Sapphire-D-MBK and Sapphire-MBK models are designed with durability and longevity in mind. Each unit is constructed from high-quality materials that are built to withstand extreme temperatures while maintaining structural integrity over time.

In summary, the Quadra-Fire Sapphire series combines advanced technology, unique design, and high efficiency. With features like Clean Burn technology, customizable options, and smart fuel management systems, the Sapphire fireplaces offer not just heat, but a stylish centerpiece for modern homes.