Radio Shack 3Com Bigpicture CompuServe, America Online, Are You Still Having Problems?

TROUBLESHOOTING AND ONLINE HELP RESOURCES

of our Web page. Log on to http://www.3com.com.

CompuServe

Connect to the 3Com forum with the command GO THREECOM. Leave a message on one of our message boards or e-mail us through CompuServe Mail for a response within 24 hours. Modem vendor forum address is GO THREECOM. Address messages to

76711,707.

America Online

Connect to 3Com through America Online. Go to the Keyword field and type 3COM to connect to the 3Com forum.

Are You Still Having Problems?

∙Review this manual.

∙Call or visit your Bigpicture dealer. They should be able to give you assistance.

∙If your dealer can't help you, review the following options for contacting 3Com’s Customer Support department. When you call, specify your video capture card’s serial number (found on the capture card and on the outside of the box) and the software being used.

Fax and Technical Support Hotline

Technical questions about Bigpicture products can also be answered via fax or by technical support representatives.

Fax	(847) 676-7323
Hotline	(888) 877-4VID∗

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